Search found 3 matches

by tchapin79
Fri Dec 17, 2021 5:49 pm
Forum: Help+Manual 8 Forum
Topic: Search Error
Replies: 3
Views: 799

Re: Search Error

Thanks for this advice, Tim. Unfortunately, these suggestions did not solve the issue. The other thing that I'm curious about is this. I recently had my Help & Manual upgraded to V8, yet still have Zoom Search Engine V7.1. Do you think not having V8 for both could be causing the issue? Thanks, T...
by tchapin79
Sun Nov 28, 2021 7:02 pm
Forum: Help+Manual 8 Forum
Topic: Search Error
Replies: 3
Views: 799

Search Error

Hello- I recently upgraded from H&M 7 to H&M 8. I have attempted to published 3 times, verifying that all file paths match my previous H&M. Everything appears to be configured correctly. After publishing, I receive this error when it comes to key word searches. Any advice on a remedy for...
by tchapin79
Fri Aug 27, 2021 5:35 pm
Forum: Help & Manual 7 Forum
Topic: Statistic Log File Error - Zoom Search Engine
Replies: 1
Views: 1430

Statistic Log File Error - Zoom Search Engine

Hello- When attempt to Search Statistics Reports, I receive the Statistics Log Error "Failed to open statistics log file". - 2019 was the last time I was able to run this report, and no service names have changed within our company. I'm the only one that's currently publishing in my compan...