HM6 missing/replace chars after compiling to HTML format

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smsglobal
Posts: 4
Joined: Tue May 11, 2010 4:37 am

HM6 missing/replace chars after compiling to HTML format

Unread post by smsglobal »

Hi,

Can you help me.. I'm having a problem after compiling to HTML. some characters are missing, some are being replaced with other characters.

Regards,

Margot
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Tim Green
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Re: HM6 missing/replace chars after compiling to HTML format

Unread post by Tim Green »

Hi Margot,

This may be a problem we need to resolve directly. Please contact support by email at support AT ec-software.com (replace the AT with @). Include your Help & Manual serial number in the mail and we will help you out right away. :)
Regards,
Tim (EC Software Documentation & User Support)

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Marcus kerr
Posts: 11
Joined: Thu Apr 23, 2015 5:14 pm

Re: HM6 missing/replace chars after compiling to HTML format

Unread post by Marcus kerr »

Hi

I'm in the process of evaluating this application and am also experiencing this issue, which I will say confused me a great deal..!
If there is a fix I would be very pleased to have it published to the forum so that I can continue my trial.

BTW Other than the fact that it's converting my manual into it's own strange poetry when published I'm very impressed so far. This issue is a bit of a deal breaker right now of course.

Cheers.
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Tim Green
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Re: HM6 missing/replace chars after compiling to HTML format

Unread post by Tim Green »

Hi Marcus,

Please contact support AT ec-software.com (replace the AT with @) directly for an extension of your free trial.
Regards,
Tim (EC Software Documentation & User Support)

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Please do not email or PM me with private support requests -- post to the forum directly.
smsglobal
Posts: 4
Joined: Tue May 11, 2010 4:37 am

Re: HM6 missing/replace chars after compiling to HTML format

Unread post by smsglobal »

Ok.. will do that.

Thanks
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