problem skins v4

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javier_help
Posts: 25
Joined: Sat Apr 20, 2019 2:57 pm

problem skins v4

Unread post by javier_help »

Hi,

Skins V4 Modern Flexible WebHelp Skins And V4 Modern Magazine WebHelp Skins does not open with premium pack 4.0.1.


Attached video. The application closes.
https://1drv.ms/u/s!Ancz9oqxQzoL1JJ-cdz ... g?e=EzWIst

thanks
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Tim Green
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Posts: 23156
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
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Re: problem skins v4

Unread post by Tim Green »

You that was a known issue in the early version on Windows versions with the locale set to use decimal commas instead of decimal points (Germany and a few other EU countries). You just need to download and install the current 4.0.3 version. You can get it using the same download credentials you received when you purchase, the download link and your personal installation password don't change. If you've misplaced the information please just contact support AT ec-software.com (replace the AT with @).
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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