Premium Pack activation

This forum is for discussions on the Help & Manual Premium Pack and the Premium Pack Toolbox configuration utility introduced with Premium Pack 3

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kathleen_laughlin
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Joined: Mon Feb 18, 2019 8:41 pm

Premium Pack activation

Unread post by kathleen_laughlin »

We have purchased premium pack, but when I select a skin, the PP skins are watermarked "Demo". How do I activate the add on?
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Tim Green
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Re: Premium Pack activation

Unread post by Tim Green »

Hi Kathleen,

The Premium Pack is a separate download and installation. If you can still see the demo skins it hasn't been installed yet. Look in the mail you received when you purchased the Pack. That contains your download link and personal installation password. After installing go online here to see the full documentation, which you will need to get the most out of it:

http://www.it-authoring.com/info/pp4help/index.html

If you have lost your credentials contact support AT ec-software.com (replace the AT with @) and we will provide you with a copy.
Regards,
Tim (EC Software Documentation & User Support)

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IngvarRu
Posts: 26
Joined: Wed Sep 16, 2015 1:18 pm

Re: Premium Pack activation

Unread post by IngvarRu »

Hello.
Can you tell me how I can see the appearance of Premium Pack Skins? Is there some kind of demo version?
I would like to see before buying.
I am using version 7 of H&M.
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Tim Green
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Re: Premium Pack activation

Unread post by Tim Green »

IngvarRu wrote: Mon May 02, 2022 7:47 am Hello.
Can you tell me how I can see the appearance of Premium Pack Skins? Is there some kind of demo version?
I would like to see before buying.
I am using version 7 of H&M.
You can view some screenshots of the skins in the Premium Pack documentation, which you can access here (it uses one of the skins):

https://www.it-authoring.com/info/pp4help/index.html

We can't provide a demo version because skins are really just source code and it's not possible to provide timed access to that. :? However, you have a 30-day refund period, so if you decide they're not for you, you can just return the product for a refund.
Regards,
Tim (EC Software Documentation & User Support)

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IngvarRu
Posts: 26
Joined: Wed Sep 16, 2015 1:18 pm

Re: Premium Pack activation

Unread post by IngvarRu »

Please tell me - the skin that is used in your help:
https://www.helpandmanual.com/help/index.html
is included in this package?
What is it named?
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Tim Green
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Re: Premium Pack activation

Unread post by Tim Green »

IngvarRu wrote: Fri Jan 27, 2023 12:55 pm Please tell me - the skin that is used in your help:
https://www.helpandmanual.com/help/index.html
is included in this package?
What is it named?
This is a slightly modified version of one of the V4 Modern Standard skins in the Premium Pack. The one used on our website is actually still an older version, the new ones have been improved in a number of ways.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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