Formatting Publish to HTML error?

HelpXplain is the exciting new animated infographics and screencast tool that integrates with Help+Manual.

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Ga Bowen
Posts: 214
Joined: Mon Jun 27, 2016 5:05 pm

Formatting Publish to HTML error?

Unread post by Ga Bowen » Wed Apr 29, 2020 10:28 pm

When publishing to HMTL the formatting, specifically text spacing, is all over the place.

There is no problem publishing to pdf/gif/images.

I'm happy to send the file if you like.

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Tim Green
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Location: Bruehl, Germany
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Re: Formatting Publish to HTML error?

Unread post by Tim Green » Thu Apr 30, 2020 7:00 am

Hi Gareth,

That sounds like a skin misconfiguration problem. Try using an unedited version of the skin you are using to see if that is the case.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.

Ga Bowen
Posts: 214
Joined: Mon Jun 27, 2016 5:05 pm

Re: Formatting Publish to HTML error?

Unread post by Ga Bowen » Thu Apr 30, 2020 10:12 am

The problem is consistent with all default skins.

EDIT: I've partially fixed it by defining in Styles the font type and size in and then re-applying the style.

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Tim Green
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Posts: 21610
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
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Re: Formatting Publish to HTML error?

Unread post by Tim Green » Thu Apr 30, 2020 3:01 pm

The problem is consistent with all default skins.
Then something is very screwy. Please send a small demo project illustrating the issue and one of the skins you can reproduce it with to support AT ec-software.com (replace the AT with @) and we'll check it out.

Note that things like this are usually impossible to respond to on the basis of descriptions only. If it's something you need a fast turnaround on it's always better to just send a demo directly to support. :)
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.

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