Exclamation point icons

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Laini Giles
Posts: 22
Joined: Wed Apr 03, 2019 7:27 pm

Exclamation point icons

Unread post by Laini Giles » Fri Sep 03, 2021 2:55 pm

Hi Tim and co.

I was peer reviewing my colleague's topics this morning and noticed these icons, which I don't recall seeing before. I'm assuming this is something that was inadvertently deleted that the system is still searching for and is now giving us an error? The last one is quite strange, because of the website type name at the beginning.

I'm getting an Error: 1308 when I click on them. Can you provide any insight?

Business-License-Types-NEW and Business-License-Types are missing from the main Topics directory.

BL_LicenseTypeSearchSearch is still in the Topics directory.

Thanks!
Laini
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Tim Green
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Re: Exclamation point icons

Unread post by Tim Green » Sat Sep 04, 2021 9:08 am

Hi Laini,

That means either that those topic files can't be found, or that they are damaged or corrupt in some way. If you are using the single-file HMXZ format, select Save As... in the File menu and save the project in uncompressed XML format (HMXP, second option) in an empty folder. Then you can check the /Topics subfolder there in Windows Explorer to see what is up with those files.
Regards,
Tim (EC Software Documentation & User Support)

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Laini Giles
Posts: 22
Joined: Wed Apr 03, 2019 7:27 pm

Re: Exclamation point icons

Unread post by Laini Giles » Mon Sep 13, 2021 3:38 pm

Hi Tim--

Sorry for the late reply, was on vacation last week.

We'll give this a try. Thanks!

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