Keyboard starts acting strangely in Help+Manual

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LeenaHaapoja
Posts: 7
Joined: Mon Oct 19, 2020 10:45 am

Keyboard starts acting strangely in Help+Manual

Unread post by LeenaHaapoja »

Lately I have noticed a very awkward and annoying phenomenon in Help+Manual. My keyboard starts typing random characters when pressing, for example, left & right arrow keys, space, delete and insert keys. The problem occurs only in Help+Manual, in no other application.

I'm using Windows 10, H+M version 8.2.1 Build 5670. I have started to encounter this problem after starting to use H+M version 8; I don't remember having this problem with H+M 7. I wonder if anyone else has encoutered a similar problem?
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Tim Green
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Re: Keyboard starts acting strangely in Help+Manual

Unread post by Tim Green »

Hi Leena,

This very unlikely to be a Help+Manual issue and we have no other reports of this. You can sometimes see this kind of behavior with wireless keyboards when their batteries need to be replaced, for example. :?
Regards,
Tim (EC Software Documentation & User Support)

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