Help & Manual Forums

Thanks! This is extremely helpful. I will probably have more questions but this is sufficient to push me over the finish line on my first challenge, which is getting them to believe we can use anything but the Drupal built-in KB tool (a tool that's so easy to use that it makes me long for Oxygen XML...

Hi, all: It's a testament to H+M's ease of use that I only end up in the forums about once a year. This year, I'm afraid the question isn't a straightforward "how do I do this?" or "why isn't this working?" I don't have enough domain knowledge outside how to use H+M to publish lo...

Hi, helpful people: From 2013 to 2020, I used H&M to create online help for my employer. I think the last version I used was 6 or 7. They recently found and sent me a correctly named HMXZ file. Unfortunately, when I open it in H+M 9, there's a lot of naming, hierarchical structure, and formattin...

Well, never mind.

I helped it "find" a missing image, then I saved and closed. When I opened the project again, voila, it had all its images again.

A few months ago, I updated a large help set, and I exported it as WebHelp and it was fine. I've made no changes to the location of the project, the skin and all the supporting files. Today, I went in for the first time in a while to export some topics to Word. The export threw up the Red Bar of Fai...

D'OH!!! Thanks as always.

Hi, all: I have Help & Manual 7 Professional, which I haven't used in more than a year and I can't recall some basic important information. Specifically, to save my life, I can't figure out how to enable Full Text Search in the WebHelp output. I've found the Full Text Search item in the skin I'm...

(Well, you had to know this was coming, right? Also, as always, I'm not a developer and I'd rather do this once, correctly, with your help than try to figure out how to swim in a pool that we all agree I have no business being in. In my defense, I only pop up with these questions every couple of yea...

Despite not being a developer of any kind, I've been successfully using Help+Manual for years to generate my organization's online help files and I am using the latest version of 7. Because I am not a developer, even the minor edits I've made to customize one of the default skins required two posts ...

Thank you -- that makes perfect sense. As a representative of the class of users who don't code but can follow instructions, I hope you will consider adding that information to Basic Working Procedures > Toggles: Expanding Text and Images > Printing topics containing toggles in the H&M7 User Hel...

Hello again. I can't seem to get the "Print this topic" link to expand all toggles before it prints. In the skin's HTML Page Templates/Default do have a functioning "expand/collapse content" link that came straight out of the help for H&M7: <a href="javascript:HMToggleEx...

Thanks, Tim! I don't think I've posted a query in at least three years because H&M has been chugging along perfectly for our needs. But, after upgrading to v7 this week, I'm finally diving in to fix things like this. As always, I greatly appreciate the help.

Luckily for me, the Webhelp, Integrated IFrames Blue Header.hmskin included in the Templates folder is so close to my emplower's branding guidelines that I barely need to touch it. I had no problem replacing the default smiley face with our actual logo. But, there's an awful lot of blank space below...

For posterity: The problem was fixed by sending the WebHelp output to an entirely new folder instead of using the same target folder that I'd always used. Once I did that, I could continue publishing to the new folder without experiencing any problems.

Well, I imported a relatively small RTF, and when I published it to QA, 300+ topics that were working as of the last post in this thread are broken again and generating the same error. Sending y'all the .hmxz file and some screen shots showing the errors I'm getting when I publish. Thanks in advance...