Help & Manual Forums

Thank you, Tim! That worked. Easy.
Best,
Ivonne

Tim - thank you for pointing me to the documentation about Configuring skins. After studying the documentation, I see that there is a reference to Premium Pack 5 including a PP Toolbox, separate for configuring all Premium Pack skins quickly and easily :D Where is that PP Toolbox located? The doc sh...

Hello! We are excited to have the HMv9 and Pack 5 skins. I would like to edit the V5 Blue Diamond skin to display our company logo instead of Help and Manual. Also, I see there are links on the skin on the far right to tutorials etc. I would like to replace those with url to our company or not displ...

Hello! We just upgraded from HMv7 to HMv9 in our company. With HMv7 I had SVN version control and used TortoiseSVN Repository Browser tools to manage. HMv7 had buttons to load the project, sync etc. I have been struggling trying to get the SVN or Git button to display on the ribbon. This time around...

Hi Tim - We are back into using HM7 and I want to edit the Flat Slate Blue hmskin but when I click on the file it is asking me for a password. Why? I don't recall setting a password for any of these files. We have 6 Professional licenses of HM7 Version 7.3.6 Build 4521. The desire is to edit this mo...

Thank you Tim and Simon!
I had to configure mp4 mime type in IIS. I just did that and it works!

Thank you for such a quick response.

Happy, Happy
Ivonne

H Tim - I have the following issue: I inserted an MP4 video file using the H&M Media tool using local file. This was straight forward. The file was created in Camtasia Studio and I only used the MP4 file. I published the doc in HTML and viewed it perfectly initially c::/inetpub/wwwroot/ However,...

Thank you, Darren! It worked perfectly.
IA

Hi Tim - I recently was made aware of the new H&M build and would like to make sure i take the correct steps to update. I currently have used V7.0.5 Build 3681 for all my work.

How do you suggest I go about updating to V7.0.9?

Thanks
IA

Hi Tim - I have a colleague that is wanting to use H&M 7 and collaborate editing a manual I have version controlled in SVN. She has downloaded H&M7 with proper key and has downloaded TortoiseSVN Browser. I provided her the https://source.... to the content. When she tries to load an SVN proj...

Tim - My company is evaluating new Learning Management Sytems (LMS) in the market that are AICC/SCORM and TinCan API compliant. The question has come up - is H&M similar to eLearning authoring tools in regards these compliance requirements? Can you elaborate on this subject? As always, appreciat...

hi, Tim - looks like I missed that important detail about not having working copy on OneDrive! A couple of things: The working copy on OneDrive was not shared with others. I only would open in Help & Manual and sync up to SVN after the author made changes on his working copy thru H&M. I was ...

Hi Tim - A colleague has been working on a document and I sync up to access from SVN. As I tried to open the project this week, I have an error message from Help & Manual saying the working copy database at my machine location is corrupt. I went see the topics file and found it is the Initialize...

Thank you, Tim! Worked like a charm yay!
regards,
Ivonne

Hello again - I'm happy to say that I've been able to make some small but effective changes to my copy of Webhelp, classic skin blue .hmskin by adding a logo on the top left and taking out the instructions from the body that displayed on the top right. I see this skin has a (drop down) menu across t...