Search found 27 matches

by matt harris
Mon Oct 02, 2017 9:56 am
Forum: Help & Manual 7 Forum
Topic: WebHelp
Replies: 9
Views: 2930

Re: WebHelp

Thanks Tim, the copy config function worked perfectly
by matt harris
Fri Sep 29, 2017 4:35 pm
Forum: Help & Manual 7 Forum
Topic: WebHelp
Replies: 9
Views: 2930

Re: WebHelp

Hi Tim

That's perfect, just one more question. I have a custom skin based on the Boxed Plain Grey Skin from PP 3.22, is there anyway to update it to the PP 3.35 version without having to recreate from scratch?

Thanks

Matt
by matt harris
Tue Sep 26, 2017 11:36 am
Forum: Help & Manual 7 Forum
Topic: WebHelp
Replies: 9
Views: 2930

Re: WebHelp

Hi Tim

Has this issue been resolved in the update dated 07-09-17?

Thanks

Matt
by matt harris
Mon Jul 10, 2017 4:30 pm
Forum: Help & Manual 7 Forum
Topic: Favicon
Replies: 3
Views: 1412

Re: Favicon

Thanks Tim

We're hosting locally so that will explain it

Regards


Matt
by matt harris
Mon Jul 10, 2017 1:06 pm
Forum: Help & Manual 7 Forum
Topic: Favicon
Replies: 3
Views: 1412

Favicon

Hi I'm using a Boxed Plain Grey Skin from the PP3.22 V£ Responsive Skin range for a webhelp. I can get the Favicon to show in Chrome but not IE11 or Firefox. I'm also using a proper .ico file created using an online favicon maker. Unfortunately we have to use IE11 due to our security setup so need t...
by matt harris
Thu Jul 06, 2017 9:09 am
Forum: Help & Manual 7 Forum
Topic: WebHelp
Replies: 9
Views: 2930

Re: WebHelp

Thanks Tim. I thought I was going crazy


Matt
by matt harris
Wed Jul 05, 2017 5:12 pm
Forum: Help & Manual 7 Forum
Topic: WebHelp
Replies: 9
Views: 2930

Re: WebHelp

Hi Tim Thanks for your reply. I recreated toe links in the way you advised but still got the same result. What i forgot to mention before and I now think is the issue, when creating the links I had them as buttons. If i just have them showing as Hyperlinks it works fine. From an aesthetic point of v...
by matt harris
Wed Jul 05, 2017 1:05 pm
Forum: Help & Manual 7 Forum
Topic: WebHelp
Replies: 9
Views: 2930

WebHelp

Hi I have a strange issue with a webhelp where i have inserted links to Anchors further down a topic and then links from that place back to the original place in the topic (effectively a Back button). These seem to work OK using Chrome but in IE11 the Back button takes you to the top of the topic as...
by matt harris
Thu Jun 08, 2017 12:20 pm
Forum: Help & Manual 7 Forum
Topic: Flat-Slate Grey Skin
Replies: 1
Views: 626

Flat-Slate Grey Skin

Hi

When publishing a Webhelp using the Flat_Slate grey Skin, in the the TOC the 1st Topic is already expanded and shows the Child topics

Please advise a way to stop this


Thanks

Matt
by matt harris
Tue May 02, 2017 10:52 am
Forum: Help & Manual 7 Forum
Topic: Topic Header Link
Replies: 1
Views: 1056

Topic Header Link

Hi

I currently have a Webhelp published with the Webhelp 2 frames classic Skin which has a clickable link in the topic header. I'm trying to update to a V3 Responsive skin but once published the Topic Header link is unavailable.

Please advise if there is a way to resolve this.


Thanks

Matt
by matt harris
Wed Feb 10, 2016 11:12 am
Forum: Help & Manual 5 Forum
Topic: TOC
Replies: 6
Views: 13054

TOC

Hi

Is it possible to use our own custom Icons per topic in the TOC in webhelp

Thanks
by matt harris
Fri Dec 11, 2015 5:59 pm
Forum: Help & Manual 5 Forum
Topic: Download Links
Replies: 5
Views: 8626

Re: Download Links

Thanks for your help gents Yes Simon, I am really am using version 5 :( As you suggested I couldn't get your hack to work in V5, however I did manage to achieve what I wanted by using the code you gave an an HTML Code object plus a little amendment to show the link as a button instead of text. <a hr...
by matt harris
Fri Dec 11, 2015 1:59 pm
Forum: Help & Manual 5 Forum
Topic: Download Links
Replies: 5
Views: 8626

Re: Download Links

Tim, you obviously haven't met our staff :lol:

Really just need a one click option
by matt harris
Fri Dec 11, 2015 1:28 pm
Forum: Help & Manual 5 Forum
Topic: Download Links
Replies: 5
Views: 8626

Download Links

Hi

I am creating a webhelp and i have put in some links to files for users to download. However if I link to a PDF file instead of offering to download the file directly, it displays it in the browser.

Anyway of inserting a direct download link?


Thanks


Matt
by matt harris
Mon Nov 23, 2015 2:48 pm
Forum: Help & Manual 5 Forum
Topic: Table of Contents
Replies: 3
Views: 7862

Re: Table of Contents

Hi Tim

Sorry, its a Webhelp format using the HMSkin_Blue.hmskin



Matt