Search found 40 matches

by kevinotton
Wed Mar 11, 2020 4:21 pm
Forum: HelpXplain Infographics Tool
Topic: Fault detail data
Replies: 1
Views: 331

Fault detail data

Is it possible to add an export Fault detail option. I have had several crashes that attempt to send you the file via outlook. As this is not installed and all my emails are via browsers I cannot save it to send to you. I have limited access to change the configurations on the PC. Thanks Kevin
by kevinotton
Wed Mar 11, 2020 4:18 pm
Forum: HelpXplain Infographics Tool
Topic: Un-helpfull error message
Replies: 1
Views: 208

Un-helpfull error message

Added an audio file that then plays okay with the button next to load file. On trying to play the whole slide show I get "Could not create temporary files for viewing". Only happens when I have the one audio track added to one page. Does it relate to my machine memory, corrupt file or other? Thanks ...
by kevinotton
Thu Dec 12, 2019 10:45 am
Forum: HelpXplain Infographics Tool
Topic: Cut slide error
Replies: 3
Views: 427

Re: Cut slide error

FYI, I was already running with 1.2.0.1227
by kevinotton
Wed Dec 11, 2019 6:26 pm
Forum: HelpXplain Infographics Tool
Topic: Cut slide error
Replies: 3
Views: 427

Cut slide error

Select a slide in objects. Displays all slides. Right click a slide and Cut

Fails List index out of bounds -1

Have video that I can't attach, attached snapshot of error. Unable to post it as it tries to use wrong email

Kevin
by kevinotton
Tue Dec 10, 2019 12:11 pm
Forum: HelpXplain Infographics Tool
Topic: Trial Extension
Replies: 3
Views: 490

Re: Trial Extension

FYI - I was using version 1.2.0.1203
by kevinotton
Tue Dec 10, 2019 10:52 am
Forum: HelpXplain Infographics Tool
Topic: Trial Extension
Replies: 3
Views: 490

Trial Extension

Tried to use link to request a trial extension, it just opens a browser, no URL, have video but cannot attach it
Kevin
by kevinotton
Fri Dec 06, 2019 1:37 pm
Forum: Help & Manual 7 Forum
Topic: Table borders
Replies: 4
Views: 369

Re: Table borders

Apologies, getting all me apps muddled up - old age.

Kevin
by kevinotton
Sat Nov 30, 2019 7:42 pm
Forum: Help & Manual 7 Forum
Topic: Table borders
Replies: 4
Views: 369

Re: Table borders

I have tried it on the previous version and get the same issue. A new project 1 row table.

I cannot attach the MP4 file that I have recorded so I will send it to the support email.

Kevin
by kevinotton
Fri Nov 29, 2019 3:03 pm
Forum: Help & Manual 7 Forum
Topic: Table borders
Replies: 4
Views: 369

Table borders

Seeing unexpected results when trying to add borders in the latest release. The table has cells with Date,return,return, Set Up,. It is 1 cell If I add outline borders you can see it is adding borders as though it has 3 cells Attached Images may make it clearer. This is on full table and single cell...
by kevinotton
Wed Nov 20, 2019 6:35 pm
Forum: HelpXplain Infographics Tool
Topic: Magnify Effect applying wrong
Replies: 5
Views: 559

Re: Magnify Effect applying wrong

Fair enough.

Sorry - Now seeing this with the magnifying rectangle in the top of a slide.
by kevinotton
Wed Nov 20, 2019 6:17 pm
Forum: HelpXplain Infographics Tool
Topic: Magnify Effect applying wrong
Replies: 5
Views: 559

Re: Magnify Effect applying wrong

Thanks for pointing out how I missed the 'move' circle in the middle of the magnifying shape.

Did you have any thoughts on the other comment about it going into the Objects panel like other shapes.

I find it difficult to select on the canvas and cut and paste to keep consistency across slides
by kevinotton
Wed Nov 20, 2019 5:14 pm
Forum: HelpXplain Infographics Tool
Topic: Spotlight size
Replies: 4
Views: 470

Re: Spotlight size

I can actually get the resize button but it is very difficult - you have to be exactly on the edge of the spotlight, the button then shows off the display area and can be used.

I can hit it one in 8 times, more luck than anything else, may also be due to the screen resolution
by kevinotton
Wed Nov 20, 2019 3:19 pm
Forum: HelpXplain Infographics Tool
Topic: Spotlight size
Replies: 4
Views: 470

Spotlight size

If the spotlight is on the right hand side of the screen it cannot be resized as the dot to do this is off the screen and not available

You have to move the whole spotlight to the left, resize with the yellow dot and move it back.

It is difficult to place it back in the same position
by kevinotton
Fri Nov 15, 2019 4:00 pm
Forum: HelpXplain Infographics Tool
Topic: Inconsistent behavior
Replies: 5
Views: 502

Re: Inconsistent behavior

If this is the case why not just highlight the object and remove the handles that cannot be used.

I am more likely to want to pick the object to move/edit than change the tree list.
by kevinotton
Fri Nov 15, 2019 2:16 pm
Forum: HelpXplain Infographics Tool
Topic: Text Indent
Replies: 1
Views: 320

Text Indent

Is there any concept of Indent, Want to indent some bullet points withing a another list.

Checked out help but can't see anything