Help & Manual Forums

Thank you for the quick response.

How do I go about getting a quote for a second license? I tried the website but it presumes I want to buy multiple licenses straight up.

Lin

Hi there Can someone give me some guidance please. We purchased a single license for Professional. Is it possible for us, using this license, to have someone else help edit the existing documents whilst I am also working on it? I checked the manual and it does mention something along that line but I...

Please could I get some help.

Can I publish to a Wiki from Help& Manual 7? If so, what format do I use?

Thanks
Lin

Hi guys Please help me with some information. We have one user manual - Webhelp format. Is it possible to have different SECTIONS in that manual just for certain clients. Our software is cloud based and we don't want to have a dozen different manuals for each customer (configuration of our software ...

Hi Martin Thank you very much. That looks good and will work for us. I have sent this to our Developer and he's going to investigate it. I think this option is better than having a link to YouTube or something similar because a great deal of our clients have blocked sites like YouTube because of ban...

Hi Lin, Glad to hear you got this sorted out. One important point: When you create an entire Captivate "package" with an HTML file and all the other files -- for example for one of their interactive demonstrations -- you need to use a special method for getting it integrated. We are going...

Hi Tim Thank you very much for the help. I also saw a section in the manual on using anchors - and that got our developer very excited. I will show him your reply and see what he says. As for the search, I tried it this morning and it was fine - but there was definitely no search last night. Odd tha...

Hi guys I hope I'm formulating this query correctly. Can you create a hyperlink into a particular chapter of the Help? So a shortcut in our system to one of the specific pages in the H&M file? If so, how do I do that? Also - I saved it as an HTML file and uploaded it to our system, but there was...

Thanks for all the help guys. We bought the product and I'm learning the in's and out's of it. So far it is working a treat. I still have a few questions but if I can't work them out myself by trial and error (there's a lot of that going around at the moment), I'll post again here. You've all been r...

One more thing - as we are just about to make the purchase for the full system. Is it necessary to spend the extra $99 for the Premium Pack? We have one product, for which we are going to produce 1 manual, 1 help file and 1 e-learning.
Thanks again

Hi Tim
Interesting. NOT how I would have done it. Thank you very much. Info saved for when I get to that section.
Lin

Thanks guys for the advice. I wasn't sure what topic to post it under. It wasn't a main-stream query from what I saw of all the other posts. All the questions were answered thanks to Tim Green. He has cleared up all the queries. I have tested it and it does play Captivate video, and as for the query...

Okay thank you for that, but still my questions remain unanswered,

Can you import a Captivate file into H&M? Or does H&M have another product similar to Captivate that can integrate?

And the other question about 'tagging' certain parts of the manual for certain user types?

Hi guys I really need a reply on this please. We only have an evaluation copy of the system and in order to persuade management that this is the one i want I need to find out if it will meet out needs, I like the layout of the system and the user-friendliness, but unfortunately with an evaluation co...

Hi there I'm a brand new user - never worked on H&M until today and I have a few questions that I couldn't find answers to on the internet. The first one is - does H&M interact with Captivate? The second one is - can you allocate sections of the Help file or Manual to certain users? For inst...