Help & Manual Forums

Hello, I'm trying to format the date in the PDF Template Print Manual Designer. I put it like this: <%DATE yyyy-mm-dd%> And sadly this is exactly what is printed in the PDF: <%DATE yyyy-mm-dd%> If I only use <%DATE%>, it works, only in the "wrong" format (dd/mm/yyyy). Am I doing something ...

Today I had the idea to have something like a "tip of the day" section on our website. I have no idea if something like that would be feasible. Basically there would be a text field and a "database" of texts from which one should be chosen with each access to the website. Do you ...

We have a manual with a number of conditional builds, where we change or remove some parts of some chapters, depending on the builds. Now we face the problem to add another build, and we didn't find a way to find where we customized parts of certain topics. So we basically have to go through all top...

This is more of a consulting question. I need to create datasheets for our products. We have about 10 different products, each in 2 variants. They are all of the same type, so they have the same categories, but of course different actual data, e.g. they all have a pinout, but the pinout is different...

Yes, that works!
We will look into it, thank you.

Hi Tim,

found a workaround for me: In about:config I had to set privacy.file_unique_origin to FALSE for the problem to go away.
Would be nice if we could do something on our side, though, so users won't have this problem.

Hello Tim, I just ran in the same (or very similar) situation. My errors are: SecurityError: Permission denied to access property "hmNavigationFrame" on cross-origin object hmcontent.html:57 SecurityError: Permission denied to access property "hmNavigationFrame" on cross-origin o...

Hi Tim,

thanks for the hint.

Now I'm three quarters of the way there, hoping you can help me one more time.
The header and the navigation box look great. But now the box where the topic heading is, sticks out. How can I adjust that one?

I'm using a slightly customized iFrames Repsonsive blue webhelp theme, and I want to make the header line, where the company logo and the title are displayed, a bit smaller. There is a setting that I thought would be it: #hmheadbox { position: absolute; left: 0px; right: 0px; top: 0px; height: 130px...

Is it possible somehow to configure text to be placed at the bottom of a page? To make it more clear, we have an intro page with some general information and a "footer" with copyright etc. information. I would like to have that information in the bottom of the page when printed in PDF. I a...

Is it possible to change a variable of an HTML template dynamically per build?
We are creating branded versions of our help and want to basically use the same template for all builds, just with a different SKIN-HEADER-COLOR

From the moment where it says "Printing Document", it takes around 3 to 4 minutes. Interestingly, the build that includes some pages from a project on a network drive, took 3 minutes, whereas the build that doesn't include these pages, took 4 minutes. 19 pages are from a project on a netwo...

It would be nice to see a progress in the steps of batch export.
The PDF I'm printing has 578 pages, and it takes minutes to print. One wonders if it's actually still working.

I just found out that when comments are added in the XML file (or, more specifically, if parts of the XML file are commented to test something), they are removed after the user changes to the editor view and back to the XML view. In my case it worked out, because I indeed wanted to get rid of someth...

Thank you Tim, great help, as always!