Help & Manual Forums

Hi, I'm not sure if I have set up my Help & Manual environment correctly. Maybe you can give me a recommendation or tip. I have one TOC which is structured for user manuals and admin manuals. The user manuals holds all modules which are then published as a separate pdf manual. The same under adm...

Hi Tim, thanks for your suggestions. Yes, I have the paragraph symbol activated, always. In my Designer I have the following defined for the titles (see screenshot). So it should apply to all titles, and not just to some. Do you have another idea why the spacing between titles and text body is not a...

Hi, Can you please give me a hint? I am using H&M version 7.5.2. I have set up my table of contents and defined styles in which I have specified before and after values. For the PDF output, I have defined a "before" value for the headings and for the text body. But within one PDF, the ...

Hi Tim, thank you very much for that tip. There was indeed a topic that referenced the one I had mentioned. The funny thing is, the topic that referenced the mentioned topic is also set to NONE. So, it's also not included in the PDF. Is there maybe a bug? Anyway. Since I removed that link, my PDF do...

Hi, I have some topics for which I have defined that they shouldn't be included in any build. In Help and Manual they show the status NONE. But when I publish my manual as PDF, one topic is added, although it shouldn't be. When I publish my TOC as Web Help, this specific topic is not added. What els...

Hi, I have created a web help with my own layout. So far, I wasn't able to figure out how to change the layout of the search result. I have two screenshots attached. One shows my current layout and the other one an example of how I would like to have it. I had a look through the customizing files bu...

Hi Tim, of course you are right. There are errors shown in the console. I published the help using a different skin and again, after reopening the web help, the navigation is expanded and cannot be collapsed. I uploaded you a screenshot - Console_Error_Message.png. This are the messages I get after ...

Hi Tim, thanks four your answer and help. I am using a newer skin, at least I think so. And I have updated to the latest version. I have altered the skin to fit our needs and I have added my own icons for the books and topics. I also made sure that the icons are added to the baggage file. I have to ...

Hi, I have a question. I have created a WebHelp and when I open it locally with Firefox and Chrome, the topics are collapsable and expandable. But I placed it on a server for my colleagues to access it. And from here the help opens with all topics expanded and they cannot be collapsed. This is with ...

Hi Tim,
yes indeed. I was using an old skin. Thanks for the hint.

Hi, I have added the code like it is described in the User Help to my Default. But when I publish my Web help, I cannot see any breadcrumb trail. Do I need to add the breadcrumb trail information somewhere else as well? When I open the code of the published help, the breadcrumb code is not shown. Wh...

Hi John,
Thank you very much for your quick answer. The solution was nice and easy and exactly what I was looking for.

Hi, is there a way of exporting a list that then contains all topic IDs with their topic title? Or is there another way how I can communicate the topic IDs to the developers for the context sensitive help? Sorry, I wasn't able to find an answer to this question in the guide. But maybe I was using th...