Search found 32 matches

by Laini Giles
Thu Feb 08, 2024 4:40 pm
Forum: Help+Manual 9 Forum
Topic: Cannot find dead anchor link!
Replies: 3
Views: 240

Re: Cannot find dead anchor link!

This is good to know for the future. Thanks, Tim!
by Laini Giles
Wed Jan 31, 2024 3:28 pm
Forum: Help+Manual 9 Forum
Topic: Cannot find dead anchor link!
Replies: 3
Views: 240

Re: Cannot find dead anchor link!

I figured it out!

Never mind-- I just recreated the dead link name and that finally worked.
by Laini Giles
Wed Jan 31, 2024 2:48 pm
Forum: Help+Manual 9 Forum
Topic: Cannot find dead anchor link!
Replies: 3
Views: 240

Cannot find dead anchor link!

Hello-- I am generating WebHelp for our file, and have done everything to try to find this dead anchor link that appears in the Compiler Messages. I have changed the item to plain text, I've deleted it and recreated it, I've done lots of deleting of line returns, and cannot find this thing. I have a...
by Laini Giles
Tue Sep 12, 2023 7:28 pm
Forum: Templates & Utilities
Topic: Weird duplication issue in generated PDF (from template content)
Replies: 1
Views: 96666

Weird duplication issue in generated PDF (from template content)

Hi Tim- For some reason, our .mnl template is generating a really strange duplication in the PDF file. I cannot figure out what is causing this to happen. I've also checked over the Configuration area, and can't see where this duplication is coming from. Can you offer any help? What am I missing? Th...
by Laini Giles
Thu Mar 02, 2023 3:00 pm
Forum: Help+Manual 8 Forum
Topic: WebHelp Issue- Need to replace a logo in completed output file
Replies: 8
Views: 2925

Re: WebHelp Issue- Need to replace a logo in completed output file

What does it mean when I get this message when compiling? "Cannot load skin C:\ABC Project\4.2 Project\abc-help-manual-projects\Templates\POSSE ABC Reference Manual HTML Template - Copy.hmskin (file was found but could not be opened)" That skin is in the Templates folder with my other orig...
by Laini Giles
Thu Mar 02, 2023 2:42 pm
Forum: Help+Manual 8 Forum
Topic: WebHelp Issue- Need to replace a logo in completed output file
Replies: 8
Views: 2925

Re: WebHelp Issue- Need to replace a logo in completed output file

Hi Tim-

We got in touch with our IT department, and they got us the Toolbox. I spent yesterday afternoon learning how to use it, and got the baggage files uploaded and regenerated.

Now, we at least have NO logo showing up instead of the incorrect one, but still not quite there. :/
by Laini Giles
Wed Mar 01, 2023 7:06 pm
Forum: Help+Manual 8 Forum
Topic: WebHelp Issue- Need to replace a logo in completed output file
Replies: 8
Views: 2925

Re: WebHelp Issue- Need to replace a logo in completed output file

Thanks, Tim.

I just did a cache clearing. I'll see what happens after that.

I suspect that my coworker, who is no longer working in documentation, may have gotten some of the premium pack contents on his computer. I do not have hmToolbox.exe on my system.

Thanks!
Laini
by Laini Giles
Wed Mar 01, 2023 3:08 pm
Forum: Help+Manual 8 Forum
Topic: WebHelp Issue- Need to replace a logo in completed output file
Replies: 8
Views: 2925

Re: WebHelp Issue- Need to replace a logo in completed output file

HI Tim- Thanks for the reply. I did replace the original graphic with the new one (same name), and that didn't work, which is why I was writing. And I continue to be frustrated. It's been so long since I've had to access any of this stuff. How do I access the Toolbox? I'm not finding anything with t...
by Laini Giles
Tue Feb 28, 2023 10:01 pm
Forum: Help+Manual 8 Forum
Topic: WebHelp Issue- Need to replace a logo in completed output file
Replies: 8
Views: 2925

WebHelp Issue- Need to replace a logo in completed output file

Hi Tim- I've searched through the topics, and can't figure this out, even though I've tried multiple times to make this work. We adapted a copy of an older document (and product) for the current one, and I need to replace the PLS logo with the ABC one in a completed WebHelp file. I've tried making a...
by Laini Giles
Fri Sep 24, 2021 2:22 pm
Forum: Help+Manual 8 Forum
Topic: Alt Text in version 8?
Replies: 2
Views: 826

Re: Alt Text in version 8?

Awesome, thanks Tim!
by Laini Giles
Thu Sep 23, 2021 10:36 pm
Forum: Help+Manual 8 Forum
Topic: Alt Text in version 8?
Replies: 2
Views: 826

Alt Text in version 8?

Hi Tim and co. Is there support for Alt Text in version 8? One of our managers has begun to focus on W3C improvements, and I've been experimenting with Alt Text. When I add an Alt text piece of code following the standard on this page: https://medium.com/@kesiparker/effective-image-alt-text-in-techn...
by Laini Giles
Wed Sep 22, 2021 7:55 pm
Forum: Help & Manual 5 Forum
Topic: Are PDFs 508 compliant?
Replies: 3
Views: 14455

Re: Are PDFs 508 compliant?

Hi Tim-- It's been a while. Thought I would see if the PDF engine issue has been solved. I've been checking in various places, and don't see whether PDFs are now Section 508 compliant. It's several years later, so I assume so, but you know what they say about that making an ASS out of U and ME. Than...
by Laini Giles
Mon Sep 13, 2021 3:38 pm
Forum: Help+Manual 8 Forum
Topic: Exclamation point icons
Replies: 2
Views: 949

Re: Exclamation point icons

Hi Tim--

Sorry for the late reply, was on vacation last week.

We'll give this a try. Thanks!
by Laini Giles
Fri Sep 03, 2021 2:55 pm
Forum: Help+Manual 8 Forum
Topic: Exclamation point icons
Replies: 2
Views: 949

Exclamation point icons

Hi Tim and co. I was peer reviewing my colleague's topics this morning and noticed these icons, which I don't recall seeing before. I'm assuming this is something that was inadvertently deleted that the system is still searching for and is now giving us an error? The last one is quite strange, becau...
by Laini Giles
Fri May 07, 2021 5:17 pm
Forum: H&M Wish List
Topic: Remembering the "lock" status of table columns
Replies: 3
Views: 105832

Re: Remembering the "lock" status of table columns

I second this.

I wrestle with these multiple times a day, and I'm sick of messing with them. I HATE the column lock. HATE IT.