Search found 5 matches

by laurelalana
Tue Apr 13, 2021 8:04 pm
Forum: Help & Manual 6 Forum
Topic: File path links don't work in published webhelp on Chrome or Edge
Replies: 1
Views: 3187

File path links don't work in published webhelp on Chrome or Edge

Hello, One of the ways my company utilizes Help and Manual is by linking the file path of documents, excel sheets, pdfs, etc. within H&M pages for reference. All of these documents are in a shared folder (the same that Help and Manual is in) and everyone has access to it -- I was taught to link ...
by laurelalana
Tue Apr 13, 2021 7:53 pm
Forum: Help & Manual 6 Forum
Topic: User groups?
Replies: 2
Views: 2948

Re: User groups?

Thank you so much, Tim! That makes sense. I appreciate your time!
by laurelalana
Mon Apr 12, 2021 9:14 pm
Forum: Help & Manual 6 Forum
Topic: User groups?
Replies: 2
Views: 2948

User groups?

Hi there! A rumor has reached me from others that were trained on H&M 6 on my team a few years ago that there is a way to publish certain content only for certain user groups? For example, I am the only one that edits H&M, but we have four departments that use the published output of H&M...
by laurelalana
Tue Mar 09, 2021 8:11 pm
Forum: Help & Manual 6 Forum
Topic: Search function in Help and Manual 6 not working properly?
Replies: 3
Views: 3507

Re: Search function in Help and Manual 6 not working properly?

Thank you so much for the quick reply, Tim! Yes, I'm using web help and PHP. Yes, I think you're right. I think part of the issue as well, is that there are many pages that my predecessor made that may still be considered applicable in the sense of background or history on a topic -- but aren't curr...
by laurelalana
Mon Mar 08, 2021 8:02 pm
Forum: Help & Manual 6 Forum
Topic: Search function in Help and Manual 6 not working properly?
Replies: 3
Views: 3507

Search function in Help and Manual 6 not working properly?

Hello! I'm running into a few issues with the search function in H&M 6. My users greatly prefer the search function to look up what information they need. But, the results are spotty. Sometimes, the search term will pull up appropriate pages. Other times it will pull up pages where the I can't f...