Hello all! remember me? :) (you still can't get rid of me!). Anyhoo - we had our annual PA-DSS testing, and the only complaint with our software is that the HTML (which is hosted on static pages), needs authentication as anyone with the link can access the help file without needing the software. Whi...
thank you all for your replies. We have referred this to our managed services department, as the way it currently works, the current session is ended whenever the help screen (and our report viewer) is opened. Because this happens, we need to think of another option. but it's not down to webhelp :) ...
Hi Tim, The 'problem' situation on the customer's site is that it opens the webhelp on the same page as the software application (instead of a new tab). It's a cloud based application so it runs from within a browser. So, where normally we only just close the 'help' tab, these sites don't have tab o...
Hello Everyone, Long time no type :) I've done a quick search on the forum, but I'm not exactly sure what to search for.. And if this is in the wrong forum, please move (I thought of Tips & Tricks?) The problem I have is that some of our customers have extremely limited options within their appl...
I get around this issue by making TNT not full screen, and then drag it to the screen I'm using. you only need the screen capture button on the active screen in order to 'activate' the screen. I tried to do a screenshot of it. the red line (and I use the term LINE loosely :)) indicates where one scr...
Thanks Tim, I DO in fact have the Andriod SDK, and I completely agree. And... we have all the devices to test on. What I'm after though, is a way to do a video capture of the sites working on the devices - without using an actual camera pointing at the device - my nails are chipped and that won't lo...
Hi all, I hope you can help. I'm looking for a decent emulator or simulator (whatever it is called) to test a website out. I found a couple here and there, but unfortunately FireFox and IE both display a little arrow where there is a dropdown box (android-emulator.org etc). The reason I ask is I nee...
Welcome Back! What a nice thing to do! Glad you had a good time and glad to hear you didn't get affected. Hats off to you for helping out. I went to the Canaries about 10 years ago (Tenerife of course), and yes, same weather every day - can't complain about that!