Search found 18150 matches

by Tim Green
Wed Jul 08, 2020 6:45 am
Forum: Help+Manual 8 Forum
Topic: Is link list supported in Word output?
Replies: 4
Views: 45

Re: Is link list supported in Word output?

Yes, it's in the area where (until you add something) you see "Enter topic text here." I see a link consisting of the link list icon + "Link list to child topics in this chapter, 3 levels, excluding this topic." OK, and how is it formatted, i.e. what are you selecting for the link list formatting i...
by Tim Green
Wed Jul 08, 2020 6:43 am
Forum: Help+Manual 8 Forum
Topic: Popup topic not working
Replies: 5
Views: 58

Re: Popup topic not working

Hi Caroline,

Please mail me a small demo project at support AT ec-software.com (replace the AT with @) and I will check it for you. This will be much quicker than trying to figure it out through indirect descriptions. 8)
by Tim Green
Tue Jul 07, 2020 4:27 pm
Forum: Help+Manual 8 Forum
Topic: Is link list supported in Word output?
Replies: 4
Views: 45

Re: Is link list supported in Word output?

Hi Dave,

Link lists work fine in Word. Are you inserting the list in the body of a topic?
by Tim Green
Tue Jul 07, 2020 4:23 pm
Forum: Help+Manual 8 Forum
Topic: Popup topic not working
Replies: 5
Views: 58

Re: Popup topic not working

I disabled the option "Export topics of class popup as Javascript popup windows" That is exactly the setting you DO need to be able to create popups. 8) Your screenshot shows that after creating a popup file correctly without a TOC entry you then are trying to create a TOC entry to link to the popu...
by Tim Green
Tue Jul 07, 2020 6:50 am
Forum: Help+Manual 8 Forum
Topic: Popup topic not working
Replies: 5
Views: 58

Re: Popup topic not working

Hi Caroline, You definitely cannot define popups in another project. They must be defined in the project in which they are being used. This is because in the output popups are not actually separate topics, even though they are defined as topics in your project. They are all compiled into a single in...
by Tim Green
Tue Jul 07, 2020 6:42 am
Forum: Help+Manual 8 Forum
Topic: Set Topic status: bug scrambling content
Replies: 1
Views: 21

Re: Set Topic status: bug scrambling content

Hi Chris, Yes, this is a big issue. However, it was already solved a long time ago. The problem is that your copy of Help+Manual is badly out of date and doesn't include the fix. Please download and install the update to the current build right away: https://www.helpandmanual.com/downloads.html?upd ...
by Tim Green
Mon Jul 06, 2020 8:46 am
Forum: Help & Manual 4 Forum
Topic: Unable to enter serial #/code
Replies: 1
Views: 23

Re: Unable to enter serial #/code

Hi Bob, Windows lies about administrator accounts. 8) Even if your account claims to be an administrator account, it isn't really a full admin account. To solve your problem, right-click on the Help+Manual program item and select "Run as administrator". Then you will be able to enter and store the y...
by Tim Green
Sat Jul 04, 2020 6:46 am
Forum: Help+Manual 8 Forum
Topic: Batch change table format
Replies: 1
Views: 82

Re: Batch change table format

Hi Gareth, You can't do a global operation like this from within Help+Manual, but you can do it on the XML code of the topic files using a code editor with multi-file search and replace facilities, like the free Notepad++. For changing the style assignment of tables this is particularly easy. You ju...
by Tim Green
Thu Jul 02, 2020 4:22 pm
Forum: HelpXplain Infographics Tool
Topic: Error - could not create temporary files for viewing for preview
Replies: 3
Views: 43

Re: Error - could not create temporary files for viewing for preview

Hi Grant,

This is unusual. Is it possible that you installed HelpXplain under a different Windows user account that does not have the same read/write permissions as the account you are working under?
by Tim Green
Wed Jul 01, 2020 2:54 pm
Forum: Help & Manual 7 Forum
Topic: Synchronise varibales
Replies: 1
Views: 55

Re: Synchronise varibales

Hi John,

It's possible that variables are not currently included in the project sync tool. I've asked our developers to look into it and will post an update here when I have more information. :)
by Tim Green
Wed Jul 01, 2020 12:27 pm
Forum: Help+Manual 8 Forum
Topic: Fitting a large image in a pdf
Replies: 4
Views: 131

Re: Fitting a large image in a pdf

Is there a problem with having a fit to page option? That's more problematic than it looks at first glance, and would generally result in the image being the only thing on the page, which would almost always mean that the author would have to scale it down further in the project anyway. Providing f...
by Tim Green
Tue Jun 30, 2020 12:33 pm
Forum: Help+Manual 8 Forum
Topic: eWriter positions in registry and multiple monitors
Replies: 2
Views: 51

Re: eWriter positions in registry and multiple monitors

Hi Horst, Thanks for reporting this. Our developers are looking into it. It actually doesn't have anything to do with multiple monitors. The problem is that if the eWriter viewer starts maximized after storing its position in the Registry it does not have or find the correct dimensions for the small...
by Tim Green
Tue Jun 30, 2020 11:40 am
Forum: Help+Manual 8 Forum
Topic: Fitting a large image in a pdf
Replies: 4
Views: 131

Re: Fitting a large image in a pdf

Make sure that you don't have multiple paragraphs with the "Keep with next" attribute. Always use "% of page width, maximum is physical width" setting for sizing. Make sure that your reference printer driver is not set to a paper size that is smaller than the paper size defined in your PDF template...
by Tim Green
Mon Jun 29, 2020 8:42 am
Forum: Help+Manual 8 Forum
Topic: 8.1 FIND does not find text in CDATA
Replies: 1
Views: 50

Re: 8.1 FIND does not find text in CDATA

Hi Tony, This definitely works if Find Where: is set to "Topic text and header". The only case where it wouldn't work in the past (HM7 and earlier) is if you are searching for text that includes both the toggle header link and the text that comes directly after it -- i.e. crossing the border between...
by Tim Green
Sat Jun 27, 2020 6:10 am
Forum: H&M Wish List
Topic: HM2Go Silent mode
Replies: 9
Views: 1027

Re: HM2Go Silent mode

Will this display correctly on an enhlish system or do I need to alter the text of the items in the settings. You need to edit the menu system, which you can do in your project in Configuration > Publishing Options > eBooks > eWriter: Menus and Translation. See this topic for assistance: https://ww...