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Re: JS Popup flashing

Hi Dave, A background question: Are you working on a very high resolution screen? One possibility might be that the mouse is just on the edge of the link and trembling ever so slightly, so that it is moving onto and off of one of the super-tiny pixels on the screen. If you move the mouse away from t...
by Tim Green
Thu Jan 17, 2019 4:28 pm
 
Forum: Help & Manual 7 Forum
Topic: JS Popup flashing
Replies: 5
Views: 23

Re: Maximum Nunber of Image Hotspots

Hmmm.... I'm having this checked... :?
by Tim Green
Thu Jan 17, 2019 3:22 pm
 
Forum: Help & Manual 7 Forum
Topic: Maximum Nunber of Image Hotspots
Replies: 7
Views: 41

Re: JS Popup flashing

Dave Gehman wrote:agh...
No switch to turn off the animated (zoom-out) opening?

That's just the way it's set up at the moment. Nobody has ever complained about it up to now. What you would you prefer - just snap on/off? Lots of people don't like that because it seems jarring.
by Tim Green
Thu Jan 17, 2019 1:44 pm
 
Forum: Help & Manual 7 Forum
Topic: JS Popup flashing
Replies: 5
Views: 23

Re: 404 error around popups

Dave Gehman wrote:So maybe 2 topics with popups and 6-7 popup type XMLs?

Anything else... do you need more content, for example? Different types?

That's fine. Just test the demo version and make sure the problem is reproducible there and include brief steps for reproducing in your mail. :)
by Tim Green
Thu Jan 17, 2019 1:42 pm
 
Forum: Help & Manual 7 Forum
Topic: 404 error around popups
Replies: 3
Views: 19

Re: Maximum Nunber of Image Hotspots

Hi Olivier, The issue that caused your hotspot problem is fixed in the current pre-release version of 7.4.2: https://www.helpandmanual.com/download/help-and-manual-setup-v742.exe This also makes the combobox for the topic ID selection in the hotspot editor editable so that you can enter a topic ID m...
by Tim Green
Thu Jan 17, 2019 1:25 pm
 
Forum: Help & Manual 7 Forum
Topic: Maximum Nunber of Image Hotspots
Replies: 7
Views: 41

Re: Context-sensitive help is breaking with new PP 3.46 skin

Hi Marie, Update: We just received your follow-up mail with a reference to the mail that was eaten by the server outage. Now I'm pretty sure I understand what the problem is. There are two basic issues here: First, in your search in the help you ended up in a topic referring to the V2 skins, not the...
by Tim Green
Thu Jan 17, 2019 10:23 am
 
Forum: Premium Pack and PP Toolbox
Topic: Context-sensitive help is breaking with new PP 3.46 skin
Replies: 8
Views: 126

Re: JS Popup flashing

Hi Dave, Something odd is definitely happening there. I tested that and couldn't reproduce it, both with the Advanced Popups in the V2 skin you are using (activated in the Skin Include Options in the Publish screen) and regular HM popups. That being said, you shouldn't use the mouseover option for t...
by Tim Green
Thu Jan 17, 2019 9:48 am
 
Forum: Help & Manual 7 Forum
Topic: JS Popup flashing
Replies: 5
Views: 23

Re: 404 error around popups

Hi Dave, JS popups don't actually exist as files at all, and since they don't have TOC entries it shouldn't actually be possible to select them in the TOC at all either. Their code is all stored in a single file and loaded into the popup overlay dynamically when you link to them, and in the V2 skins...
by Tim Green
Thu Jan 17, 2019 9:36 am
 
Forum: Help & Manual 7 Forum
Topic: 404 error around popups
Replies: 3
Views: 19

Re: PPT - Edit JavaScript Popup Options setting 3?

Hi Dave,

Ah, yes: The "selected items only" option is for quick layout tests only and has a number of restrictions. It also doesn't generate a search index, for speed. 8)
by Tim Green
Thu Jan 17, 2019 9:32 am
 
Forum: Premium Pack and PP Toolbox
Topic: PPT - Edit JavaScript Popup Options setting 3?
Replies: 8
Views: 51

Re: Maximum Nunber of Image Hotspots

Hi Olivier, Good to hear you found the cause, I'm passing this on to our developers as an FYI. 8) On a related matter, is there a plan to replace the dropdown list of topics in the hotspot editor by an edit field (like when creating a link with CTRL-L) where we can simply paste the topic ID ? With l...
by Tim Green
Thu Jan 17, 2019 9:25 am
 
Forum: Help & Manual 7 Forum
Topic: Maximum Nunber of Image Hotspots
Replies: 7
Views: 41

Re: How to control OPT_ build options for project in skin?

Hi Marie, Well, I'd do command-line compiling if I thought that'd solve my problems. But as I said, you have popups that describe the function of the options, but nothing on how to set them, not in the tool, not in the documentation.. Sorry, I thought that was already clear. As soon as you select a ...
by Tim Green
Thu Jan 17, 2019 9:15 am
 
Forum: Premium Pack and PP Toolbox
Topic: How to control OPT_ build options for project in skin?
Replies: 3
Views: 31

Re: Context-sensitive help is breaking with new PP 3.46 skin

Hi Marie, I'm afraid we didn't receive your mail, which is a rare occurrence and it's annoying that it happened in this particular case. Starting around Friday our hosting provider had some major failures on their mail servers and it's possible that some mails really didn't make it through at all. A...
by Tim Green
Thu Jan 17, 2019 9:10 am
 
Forum: Premium Pack and PP Toolbox
Topic: Context-sensitive help is breaking with new PP 3.46 skin
Replies: 8
Views: 126

Re: how to configure a skin to generate context ID map?

Hi Marie, I can generate a map with the context tool all right, but then what do I do with it? What format is best/most standard, where would I put the resulting file, how would the resulting help know to use it?? No hint of path configuration in the skin variables, not a peep in the documentation.....
by Tim Green
Thu Jan 17, 2019 9:01 am
 
Forum: Programmers' Corner
Topic: how to configure a skin to generate context ID map?
Replies: 3
Views: 24

Re: Maximum Nunber of Image Hotspots

Hi Olivier,

There is definitely no limit like this; within reason you can add as many hotspots as you like. If you can reproduce this in a small demo project please mail it to me with the associated image at support AT ec-software.com (replace the AT with @) and I'll have a look at it.
by Tim Green
Wed Jan 16, 2019 9:01 am
 
Forum: Help & Manual 7 Forum
Topic: Maximum Nunber of Image Hotspots
Replies: 7
Views: 41

Re: Context-sensitive help is breaking with new PP 3.46 skin

We'd still much rather have context IDs in 3.46 skins. Any hope? I can only repeat that context IDs are fully supported in the V3 skins. If you continue to have problems with them please mail a small demo project and the skin you are using to support AT ec-software.com (replace the AT with @) and w...
by Tim Green
Wed Jan 16, 2019 7:30 am
 
Forum: Premium Pack and PP Toolbox
Topic: Context-sensitive help is breaking with new PP 3.46 skin
Replies: 8
Views: 126
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