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by Tim Green
Fri May 17, 2024 8:52 am
Forum: Premium Pack and PP Toolbox
Topic: Search for phrases not working in V5 Coolmax theme ?
Replies: 8
Views: 69

Re: Search for phrases not working in V5 Coolmax theme ?

Hi Birgit, The screenshot was from HuM > Configuration > Publishing Options > Webhelp > Full Text Search where the checked options are "PHP" and "Enable exact phrases search". The main point I was making was that it wasn't clear whether you were editing your project or the skin. ...
by Tim Green
Fri May 17, 2024 8:37 am
Forum: Programmers' Corner
Topic: Webhelp behind login page
Replies: 6
Views: 9575

Re: Webhelp behind login page

Hi Michal, If you're trying to implement this inside the WebHelp code you're making everything unnecessarily complicated, and you also risk causing all kinds of errors in the WebHelp itself. Don't even consider doing that. It's just not worth the trouble and aggravation and you'll likely end up both...
by Tim Green
Fri May 17, 2024 5:46 am
Forum: Help+Manual 8 Forum
Topic: Table counter variable
Replies: 1
Views: 27

Re: Table counter variable

Is it possible to automatically replace the <%HMTBLCOUNTER%> variable on publishing the CHM, e.g. with a space or nothing? No, because that's a special variable that is only handled by HM on publishing. You can't intervene in what it does. And since IfDefs aren't supported in captions your only opt...
by Tim Green
Thu May 16, 2024 2:15 pm
Forum: Premium Pack and PP Toolbox
Topic: Search for phrases not working in V5 Coolmax theme ?
Replies: 8
Views: 69

Re: Search for phrases not working in V5 Coolmax theme ?

Any idea what could be wrong?
It's not visible from your screenshot, but my guess is that you are editing the setting in your project (where it will be ignored) and not in the skin. 8)

Also, when you do edit a Premium Pack skin, please do it in Toolbox and not in Help+Manual.
by Tim Green
Thu May 16, 2024 6:14 am
Forum: Premium Pack and PP Toolbox
Topic: Search for phrases not working in V5 Coolmax theme ?
Replies: 8
Views: 69

Re: Search for phrases not working in V5 Coolmax theme ?

Note that you must also be using either the PHP or ASP search platform. Phrasal search can't work with the JavaScript platform. 8)
by Tim Green
Wed May 15, 2024 3:33 pm
Forum: Premium Pack and PP Toolbox
Topic: Search for phrases not working in V5 Coolmax theme ?
Replies: 8
Views: 69

Re: Search for phrases not working in V5 Coolmax theme ?

Hi Birgit,

You most likely just have phrasal searching turned off (it's not on by default). Edit the skin in Toolbox and select Edit > Search Settings > View/Edit Search Settings. Then set "Enable Phrasal Search" from 0 to 1 and republish.
by Tim Green
Wed May 15, 2024 6:28 am
Forum: Help+Manual 8 Forum
Topic: Sometimes search does not find string if it is inserted in a string
Replies: 2
Views: 41

Re: Sometimes search does not find string if it is inserted in a string

Hi Lina, This is because by default, the dot (.) is included as a word-joining character. In your example this results in a word that is much too long to be indexed, and so the search engine can't find it because it's not in the index. Look in the full text search settings in your skin (NOT in your ...
by Tim Green
Wed May 15, 2024 6:16 am
Forum: Announcements
Topic: SnipSVG & HelpXplain Updates
Replies: 0
Views: 187

SnipSVG & HelpXplain Updates

The SnipSVG screenshot and graphics editing tool and the HelpXplain animated infographics tool have both been updated with some changes and improvements. SnipSVG now allows you to define the picture frame dimensions and automatically adjust the main image (e.g. your screenshot) to fill the frame com...
by Tim Green
Fri May 10, 2024 5:51 am
Forum: Help+Manual 9 Forum
Topic: H+M Translation Assistant - topic headings
Replies: 1
Views: 88

Re: H+M Translation Assistant - topic headings

Hi 234 (do you have a name?), The headings in the topics themselves are translated as part of the topic, iand are shown n the heading box at the top when you open the topic editor at the bottom by double-clicking on a topic entry. The captions in the TOC are separate items and you translate those in...
by Tim Green
Thu May 09, 2024 7:15 am
Forum: Help+Manual 9 Forum
Topic: Unblocking eViewer
Replies: 2
Views: 57

Re: Unblocking eViewer

Hi Tim, Even if you think Edge is the only browser installed on Windows, it isn't. Programs like eViewer don't actually use the browser, they use what is called the Windows WebView component to render HTML, CSS and JS. Currently, the only WebView that is installed on all Windows 10 systems is still ...
by Tim Green
Thu May 09, 2024 7:09 am
Forum: Help+Manual 9 Forum
Topic: Modifying topic files on operating system level and version control
Replies: 1
Views: 46

Re: Modifying topic files on operating system level and version control

Hi Tub, With this being the case, how then does version control do this without causing conflicts? When you use version control from within Help+Manual it refreshes automatically after syncing. When you use it externally you should always do it with the project closed and only open it afterwards. Al...
by Tim Green
Thu May 09, 2024 7:04 am
Forum: Help+Manual 9 Forum
Topic: Xplain is not show
Replies: 5
Views: 139

Re: Xplain is not show

Hi Nils, It was difficult to see what exactly you were opening the file in in your screenshot, but it is being opened as a file to be edited, not as an HTML file. My guess is that your Google Drive is configured to open everything for editing, even HTML files, and not to render them as HTML/CSS/JS. ...
by Tim Green
Wed May 08, 2024 6:39 am
Forum: Help+Manual 9 Forum
Topic: Xplain is not show
Replies: 5
Views: 139

Re: Xplain is not show

As far as I can see, you're not opening it in a web browser... 8) If that is the case, that is the problem.
by Tim Green
Wed May 08, 2024 6:36 am
Forum: Help+Manual 9 Forum
Topic: H+M Translation Assistant Error 403 API key issues
Replies: 2
Views: 64

Re: H+M Translation Assistant Error 403 API key issues

This error really does come when your key has not been entered correctly. Open the DeepL plugin in Help+Manual Translation Assistant (in the View menu) and select the About tab -- that is where you enter the key. Check the key you received from DeepL and enter it there. Make sure that the entire key...
by Tim Green
Tue May 07, 2024 6:23 am
Forum: Help & Manual 7 Forum
Topic: 404 error in topics of HTML help
Replies: 8
Views: 178

Re: 404 error in topics of HTML help

Why is it bad to keep it in the project folder? Because it's temporary and not part of your project. Your project folder should only contain permanent data that is part of the project. Then you can also move it or send someone a copy without it being bloated with redundant data that doesn't belong ...