Hi Tim,
Problem solved! Thank you so much for the prompt reply.
Regards
Sonia Guimond
Search found 66 matches
- Thu Jul 16, 2020 5:03 pm
- Forum: Help & Manual 7 Forum
- Topic: Missing snippets from repository
- Replies: 2
- Views: 489
- Thu Jul 16, 2020 1:57 pm
- Forum: Help & Manual 7 Forum
- Topic: Missing snippets from repository
- Replies: 2
- Views: 489
Missing snippets from repository
Hi, I am using a snippet repository and when I generate Webhelp (either from a .bat file or by publishing “manually” from a project), I am getting the following error message. missing_snippet_batch.png I have been using the snippet repository extensively, but never seen this problem before. When I a...
- Thu Aug 08, 2019 5:11 pm
- Forum: Help & Manual 7 Forum
- Topic: Topic does not show in results of full-text search
- Replies: 6
- Views: 898
Re: Topic does not show in results of full-text search
Thank you! The build is installed. Problem solved
- Thu Aug 08, 2019 1:47 pm
- Forum: Premium Pack and PP Toolbox
- Topic: Highlight for search words
- Replies: 2
- Views: 954
Re: Highlight for search words
Hi Tim,
I upgraded to 3.47 and the highlights are showing if the words are found in the body of the topic.
Thanks for the prompt reply. I've been using H&M since 2006, and I'm always amazed by the quality of responses from this forum. Keep the good work.
Regards,
Sonia
I upgraded to 3.47 and the highlights are showing if the words are found in the body of the topic.
Thanks for the prompt reply. I've been using H&M since 2006, and I'm always amazed by the quality of responses from this forum. Keep the good work.
Regards,
Sonia
- Thu Aug 08, 2019 1:02 pm
- Forum: Help & Manual 7 Forum
- Topic: Topic does not show in results of full-text search
- Replies: 6
- Views: 898
Re: Topic does not show in results of full-text search
Ah! I meant, I'll be changing the topic ID so that it does NOT include the word "images".
Note to self. Never post without having a coffee
Note to self. Never post without having a coffee

- Thu Aug 08, 2019 12:58 pm
- Forum: Help & Manual 7 Forum
- Topic: Topic does not show in results of full-text search
- Replies: 6
- Views: 898
Re: Topic does not show in results of full-text search
Thank you for the reply. As a work-around, I'll be changing the topic ID so that it does include the word "images".
Sonia
Sonia
- Wed Aug 07, 2019 7:00 pm
- Forum: Premium Pack and PP Toolbox
- Topic: Highlight for search words
- Replies: 2
- Views: 954
Highlight for search words
Hi, When I generate a project to WebHelp, the search words are not highlighted in the topic pane, but they are highlighted in the results pane. I would like the search terms to be highlighted in the topic pane and the results pane. I’m using version 7.5.2 Build 4717. I use a skin to generate the out...
- Wed Aug 07, 2019 4:24 pm
- Forum: Help & Manual 7 Forum
- Topic: Topic does not show in results of full-text search
- Replies: 6
- Views: 898
Topic does not show in results of full-text search
Hi, When I generate a project to WebHelp, one of the topics cannot be retrieved when I do a full-text search. The full-text search works fine for other topics. I’m using version 7.5.2 Build 4717. I use a skin to generate the output. This skin is based on one of the responsive skins from the Premium ...
- Tue Feb 26, 2019 6:50 pm
- Forum: Premium Pack and PP Toolbox
- Topic: Version of JQuery used in generated help with Premium Pack
- Replies: 4
- Views: 1293
Re: Version of JQuery used in generated help with Premium Pa
Hi Tim, I installed the latest version of the Premium Pack, updated the skins and rebuild the help. The jQuery is now at 2.2.4. When the vulnerability tests are run on the rebuilt version of the help system, we are told it would be safer to have a version of jQuery that is later than 3. Are there an...
- Sun Jan 27, 2019 8:19 pm
- Forum: Premium Pack and PP Toolbox
- Topic: Version of JQuery used in generated help with Premium Pack
- Replies: 4
- Views: 1293
Re: Version of JQuery used in generated help with Premium Pa
Hi Tim,
Thanks for the prompt reply. I'll make sure to install the latest version of Premium Pack.
Regards,
Sonia Guimond
Thanks for the prompt reply. I'll make sure to install the latest version of Premium Pack.
Regards,
Sonia Guimond
- Fri Jan 25, 2019 9:09 pm
- Forum: Premium Pack and PP Toolbox
- Topic: Version of JQuery used in generated help with Premium Pack
- Replies: 4
- Views: 1293
Version of JQuery used in generated help with Premium Pack
Hi, Our company implements vulnerability testing that revealed that the help system I generate uses a script library named JQuery version 2.14. We were recommended to update to a version 2.2.0 (or later) of JQuery. I generate online help (Web help format) by using the premium pack 3.46. I use the sk...
- Wed Oct 19, 2011 1:31 pm
- Forum: Help & Manual 5 Forum
- Topic: Support for ASP in full-text search
- Replies: 1
- Views: 1082
Support for ASP in full-text search
Hi,
We're looking into implementing ASP for the full-text search. The main objective is to allow phrasal search (with quotes)
Our IT team is asking me if ASP or ASP.net is supported. Our application is using asp.net.
Regards,
Sonia Guimond
We're looking into implementing ASP for the full-text search. The main objective is to allow phrasal search (with quotes)
Our IT team is asking me if ASP or ASP.net is supported. Our application is using asp.net.
Regards,
Sonia Guimond
- Fri Jul 08, 2011 2:32 pm
- Forum: Help & Manual 5 Forum
- Topic: Snippet in numbered list
- Replies: 5
- Views: 1142
Re: Snippet in numbered list
Hi,
When I need to reuse individual steps in different topics, I create one snippet for each individual step. I don't apply the numbering in the snippets themselves, but rather in the topics where the snippets are used.
Regards, Sonia
When I need to reuse individual steps in different topics, I create one snippet for each individual step. I don't apply the numbering in the snippets themselves, but rather in the topics where the snippets are used.
Regards, Sonia
- Fri Mar 18, 2011 2:35 pm
- Forum: Help & Manual 5 Forum
- Topic: H&M5 - Snippet is duplicated when inserted in toggle
- Replies: 1
- Views: 482
H&M5 - Snippet is duplicated when inserted in toggle
Hi, When I insert a snippet within a toggle, this snippet is duplicated in the final output (PDF or Webhelp). However, everything looks OK in the editor (no duplication). Has anyone ever seen this and found a solution or workaround? Additional details: Each snippet is inserted within an ordered list...
- Wed Jan 12, 2011 6:53 pm
- Forum: Help & Manual 5 Forum
- Topic: Diagonal lines at end of long table
- Replies: 5
- Views: 980
Re: Diagonal lines at end of long table
Tim,
Thanks so much for the prompt reply. Sonia
Thanks so much for the prompt reply. Sonia