Search found 66 matches

by Sonia Guimond
Thu Jul 16, 2020 5:03 pm
Forum: Help & Manual 7 Forum
Topic: Missing snippets from repository
Replies: 2
Views: 33

Re: Missing snippets from repository

Hi Tim,

Problem solved! Thank you so much for the prompt reply.

Regards
Sonia Guimond
by Sonia Guimond
Thu Jul 16, 2020 1:57 pm
Forum: Help & Manual 7 Forum
Topic: Missing snippets from repository
Replies: 2
Views: 33

Missing snippets from repository

Hi, I am using a snippet repository and when I generate Webhelp (either from a .bat file or by publishing “manually” from a project), I am getting the following error message. missing_snippet_batch.png I have been using the snippet repository extensively, but never seen this problem before. When I a...
by Sonia Guimond
Thu Aug 08, 2019 5:11 pm
Forum: Help & Manual 7 Forum
Topic: Topic does not show in results of full-text search
Replies: 6
Views: 615

Re: Topic does not show in results of full-text search

Thank you! The build is installed. Problem solved
by Sonia Guimond
Thu Aug 08, 2019 1:47 pm
Forum: Premium Pack and PP Toolbox
Topic: Highlight for search words
Replies: 2
Views: 647

Re: Highlight for search words

Hi Tim,

I upgraded to 3.47 and the highlights are showing if the words are found in the body of the topic.

Thanks for the prompt reply. I've been using H&M since 2006, and I'm always amazed by the quality of responses from this forum. Keep the good work.

Regards,
Sonia
by Sonia Guimond
Thu Aug 08, 2019 1:02 pm
Forum: Help & Manual 7 Forum
Topic: Topic does not show in results of full-text search
Replies: 6
Views: 615

Re: Topic does not show in results of full-text search

Ah! I meant, I'll be changing the topic ID so that it does NOT include the word "images".

Note to self. Never post without having a coffee :)
by Sonia Guimond
Thu Aug 08, 2019 12:58 pm
Forum: Help & Manual 7 Forum
Topic: Topic does not show in results of full-text search
Replies: 6
Views: 615

Re: Topic does not show in results of full-text search

Thank you for the reply. As a work-around, I'll be changing the topic ID so that it does include the word "images".

Sonia
by Sonia Guimond
Wed Aug 07, 2019 7:00 pm
Forum: Premium Pack and PP Toolbox
Topic: Highlight for search words
Replies: 2
Views: 647

Highlight for search words

Hi, When I generate a project to WebHelp, the search words are not highlighted in the topic pane, but they are highlighted in the results pane. I would like the search terms to be highlighted in the topic pane and the results pane. I’m using version 7.5.2 Build 4717. I use a skin to generate the out...
by Sonia Guimond
Wed Aug 07, 2019 4:24 pm
Forum: Help & Manual 7 Forum
Topic: Topic does not show in results of full-text search
Replies: 6
Views: 615

Topic does not show in results of full-text search

Hi, When I generate a project to WebHelp, one of the topics cannot be retrieved when I do a full-text search. The full-text search works fine for other topics. I’m using version 7.5.2 Build 4717. I use a skin to generate the output. This skin is based on one of the responsive skins from the Premium ...
by Sonia Guimond
Tue Feb 26, 2019 6:50 pm
Forum: Premium Pack and PP Toolbox
Topic: Version of JQuery used in generated help with Premium Pack
Replies: 4
Views: 1050

Re: Version of JQuery used in generated help with Premium Pa

Hi Tim, I installed the latest version of the Premium Pack, updated the skins and rebuild the help. The jQuery is now at 2.2.4. When the vulnerability tests are run on the rebuilt version of the help system, we are told it would be safer to have a version of jQuery that is later than 3. Are there an...
by Sonia Guimond
Sun Jan 27, 2019 8:19 pm
Forum: Premium Pack and PP Toolbox
Topic: Version of JQuery used in generated help with Premium Pack
Replies: 4
Views: 1050

Re: Version of JQuery used in generated help with Premium Pa

Hi Tim,

Thanks for the prompt reply. I'll make sure to install the latest version of Premium Pack.

Regards,
Sonia Guimond
by Sonia Guimond
Fri Jan 25, 2019 9:09 pm
Forum: Premium Pack and PP Toolbox
Topic: Version of JQuery used in generated help with Premium Pack
Replies: 4
Views: 1050

Version of JQuery used in generated help with Premium Pack

Hi, Our company implements vulnerability testing that revealed that the help system I generate uses a script library named JQuery version 2.14. We were recommended to update to a version 2.2.0 (or later) of JQuery. I generate online help (Web help format) by using the premium pack 3.46. I use the sk...
by Sonia Guimond
Wed Oct 19, 2011 1:31 pm
Forum: Help & Manual 5 Forum
Topic: Support for ASP in full-text search
Replies: 1
Views: 934

Support for ASP in full-text search

Hi,

We're looking into implementing ASP for the full-text search. The main objective is to allow phrasal search (with quotes)

Our IT team is asking me if ASP or ASP.net is supported. Our application is using asp.net.

Regards,

Sonia Guimond
by Sonia Guimond
Fri Jul 08, 2011 2:32 pm
Forum: Help & Manual 5 Forum
Topic: Snippet in numbered list
Replies: 5
Views: 1067

Re: Snippet in numbered list

Hi,

When I need to reuse individual steps in different topics, I create one snippet for each individual step. I don't apply the numbering in the snippets themselves, but rather in the topics where the snippets are used.

Regards, Sonia
by Sonia Guimond
Fri Mar 18, 2011 2:35 pm
Forum: Help & Manual 5 Forum
Topic: H&M5 - Snippet is duplicated when inserted in toggle
Replies: 1
Views: 445

H&M5 - Snippet is duplicated when inserted in toggle

Hi, When I insert a snippet within a toggle, this snippet is duplicated in the final output (PDF or Webhelp). However, everything looks OK in the editor (no duplication). Has anyone ever seen this and found a solution or workaround? Additional details: Each snippet is inserted within an ordered list...
by Sonia Guimond
Wed Jan 12, 2011 6:53 pm
Forum: Help & Manual 5 Forum
Topic: Diagonal lines at end of long table
Replies: 5
Views: 906

Re: Diagonal lines at end of long table

Tim,

Thanks so much for the prompt reply. Sonia