Help & Manual Forums

Hi Tim,

Problem solved! Thank you so much for the prompt reply.

Regards
Sonia Guimond

Hi, I am using a snippet repository and when I generate Webhelp (either from a .bat file or by publishing “manually” from a project), I am getting the following error message. missing_snippet_batch.png I have been using the snippet repository extensively, but never seen this problem before. When I a...

Thank you! The build is installed. Problem solved

Hi Tim,

I upgraded to 3.47 and the highlights are showing if the words are found in the body of the topic.

Thanks for the prompt reply. I've been using H&M since 2006, and I'm always amazed by the quality of responses from this forum. Keep the good work.

Regards,
Sonia

Ah! I meant, I'll be changing the topic ID so that it does NOT include the word "images".

Note to self. Never post without having a coffee

Thank you for the reply. As a work-around, I'll be changing the topic ID so that it does include the word "images".

Sonia

Hi, When I generate a project to WebHelp, the search words are not highlighted in the topic pane, but they are highlighted in the results pane. I would like the search terms to be highlighted in the topic pane and the results pane. I’m using version 7.5.2 Build 4717. I use a skin to generate the out...

Hi, When I generate a project to WebHelp, one of the topics cannot be retrieved when I do a full-text search. The full-text search works fine for other topics. I’m using version 7.5.2 Build 4717. I use a skin to generate the output. This skin is based on one of the responsive skins from the Premium ...

Hi Tim, I installed the latest version of the Premium Pack, updated the skins and rebuild the help. The jQuery is now at 2.2.4. When the vulnerability tests are run on the rebuilt version of the help system, we are told it would be safer to have a version of jQuery that is later than 3. Are there an...

Hi Tim,

Thanks for the prompt reply. I'll make sure to install the latest version of Premium Pack.

Regards,
Sonia Guimond

Hi, Our company implements vulnerability testing that revealed that the help system I generate uses a script library named JQuery version 2.14. We were recommended to update to a version 2.2.0 (or later) of JQuery. I generate online help (Web help format) by using the premium pack 3.46. I use the sk...

Hi,

We're looking into implementing ASP for the full-text search. The main objective is to allow phrasal search (with quotes)

Our IT team is asking me if ASP or ASP.net is supported. Our application is using asp.net.

Regards,

Sonia Guimond

Hi,

When I need to reuse individual steps in different topics, I create one snippet for each individual step. I don't apply the numbering in the snippets themselves, but rather in the topics where the snippets are used.

Regards, Sonia

Hi, When I insert a snippet within a toggle, this snippet is duplicated in the final output (PDF or Webhelp). However, everything looks OK in the editor (no duplication). Has anyone ever seen this and found a solution or workaround? Additional details: Each snippet is inserted within an ordered list...

Tim,

Thanks so much for the prompt reply. Sonia