Search found 71 matches

by Ben Tam
Sat Aug 24, 2019 2:37 pm
Forum: Help & Manual 7 Forum
Topic: Runtime error 217 in HM6
Replies: 2
Views: 1417

Re: Runtime error 217 in HM6

Thanks for your reply. I'll ask the technician to check my computer.
Ben
by Ben Tam
Fri Aug 23, 2019 1:26 pm
Forum: Help & Manual 7 Forum
Topic: Runtime error 217 in HM6
Replies: 2
Views: 1417

Runtime error 217 in HM6

Since there is no forum for HM6. Thus I put my question here.

When I open HM6, it shows "Runtime error 217 at 0094B70D". I have tried to remove and reinstall the software, the error still appears. Could any body tell me how to fix the error.

TIA
by Ben Tam
Tue Nov 20, 2012 3:39 am
Forum: Help & Manual 6 Forum
Topic: Set H&M editor default language to British English
Replies: 2
Views: 717

Set H&M editor default language to British English

Is it possible to set H&M editor default language to British English?

TIA
by Ben Tam
Tue Feb 14, 2012 9:42 am
Forum: Help & Manual 6 Forum
Topic: WebHelp problem of version 6.0.2
Replies: 7
Views: 2000

Re: WebHelp problem of version 6.0.2

Hi Tim,

I have just sent a sample project to you.

Ben
by Ben Tam
Wed Dec 14, 2011 2:16 pm
Forum: Help & Manual 6 Forum
Topic: WebHelp problem of version 6.0.2
Replies: 7
Views: 2000

Re: WebHelp problem of version 6.0.2

Hi Tim, I think, almost sure, this are locale related bugs for both the PDF bullets and WebHelp problem. I change my locale from "Chinese (Traditional, Hong Kong S.A.R.)" to "English (United States)". Both problems disappear. I then create a new blank project in "English (Un...
by Ben Tam
Wed Dec 14, 2011 10:44 am
Forum: Help & Manual 6 Forum
Topic: WebHelp problem of version 6.0.2
Replies: 7
Views: 2000

Re: WebHelp problem of version 6.0.2

Hi Tim, I back up the project and click on the [Reset Defaults] button on the "HTML Page Templates" - "Default" page. However I still get the message and the compile result is the same. I doubt the template corruption statement because I start H&M 5.6 and open the backup proj...
by Ben Tam
Wed Dec 14, 2011 10:33 am
Forum: Help & Manual 6 Forum
Topic: PDF bugs for ver 6.02
Replies: 3
Views: 1268

Re: PDF bugs for ver 6.02

Hi Tim,

After changing the settings according to your instructions, bugs are fixed except the bullet problem. Any other setting to fix it?

Ben
by Ben Tam
Wed Dec 14, 2011 4:14 am
Forum: Help & Manual 6 Forum
Topic: WebHelp problem of version 6.0.2
Replies: 7
Views: 2000

WebHelp problem of version 6.0.2

I get the following message when I create WebHelp for an existing H&M project with version 6.0.2: "Topic template default does not contain a doctype declaration ("")! The HTML pages may be considered invalid by some browsers." After publishing is complete, the resulting help ...
by Ben Tam
Wed Dec 14, 2011 3:56 am
Forum: Help & Manual 6 Forum
Topic: PDF bugs for ver 6.02
Replies: 3
Views: 1268

PDF bugs for ver 6.02

Hi Tim

I found that the PDF creator of the ver 6.02 is not usable (see the attached figure) because of bugs. Please report to the development team.

Ben
by Ben Tam
Sun Nov 13, 2011 2:15 am
Forum: Help & Manual 5 Forum
Topic: Disable popup when pointing to picture in CHM help
Replies: 4
Views: 3724

Re: Disable popup when pointing to picture in CHM help

Thanks for your explanation.

Ben
by Ben Tam
Sat Nov 12, 2011 11:01 am
Forum: Help & Manual 5 Forum
Topic: Disable popup when pointing to picture in CHM help
Replies: 4
Views: 3724

Re: Disable popup when pointing to picture in CHM help

Hi Tim, Thanks for your reply. My practice is editing help topics in H&M. Then compile the CHM in H&M to generate files in the temporary folder. After that I extract changed files from the tempoary folder and send them to users. Since users have a database keeping all the htm files, they can...
by Ben Tam
Sat Nov 12, 2011 4:57 am
Forum: Help & Manual 5 Forum
Topic: Disable popup when pointing to picture in CHM help
Replies: 4
Views: 3724

Disable popup when pointing to picture in CHM help

When I point my mouse over a picture of a CHM help file, the file name of the picture pops up. Is there any command line switch to disable it when I use the HTML Help compiler (HHC.EXE, not in H&M)?

TIA
by Ben Tam
Mon May 30, 2011 7:49 am
Forum: Help & Manual 5 Forum
Topic: Show updated web help pages on users' brower
Replies: 3
Views: 957

Re: Show updated web help pages on users' brower

Hi Winsteps and Tim,

Thanks for your information.

Ben
by Ben Tam
Sun May 29, 2011 12:03 pm
Forum: Help & Manual 5 Forum
Topic: Show updated web help pages on users' brower
Replies: 3
Views: 957

Show updated web help pages on users' brower

I updated the table of content and pages of my web help. However users still see the old content. Is there any way to show updated web help pages on users' browser?

TIA
Ben