Search found 1908 matches

by Alexander Halser
Tue May 13, 2003 10:04 pm
Forum: Pre-HM5 Bug Reports
Topic: EHS Help in Delphi 7
Replies: 4
Views: 2917

The demo application that comes with EHS was compiled with Delphi 7. When I tested it the last time, it worked perfectly... Could you give us a little bit more information, which kind of help function doesn't work? Are you calling Application.HelpCommand(command, value) ? This command does trigger a...
by Alexander Halser
Tue May 13, 2003 4:15 pm
Forum: Pre-HM5 Bug Reports
Topic: Topic IDs not scrollable when longer than visible line
Replies: 2
Views: 1548

Is this limitation of of the length of topicnames necessary?
Yes, that's unfortunately a technical limitation of the database format of .hm3 files.
The "Insert link" dialog box is sizeable. If you make it larger, the topic ID list gets wider.
by Alexander Halser
Wed May 07, 2003 8:54 am
Forum: Announcements
Topic: Bux fix for Help & Manual 3.30
Replies: 0
Views: 3317

Bux fix for Help & Manual 3.30

Today we released a bug fix update for Help & Manual 3.3.0 (Build 815) for registered users. The fixes are: • The screen capture in Impict produced an AV on Windows 98 • The project report in Help & Manual did not close the progress window • The help context tool now exports a lowercase #def...
by Alexander Halser
Tue Apr 29, 2003 12:32 pm
Forum: Announcements
Topic: Release Candidate of H&M V. 3.30 available
Replies: 7
Views: 7068

...and the update information was sent to all registered users via email.
by Alexander Halser
Tue Apr 29, 2003 12:31 pm
Forum: Pre-HM5 Bug Reports
Topic: PDF export problem, fonts look lo-res, in HM 3.3
Replies: 14
Views: 7304

I contacted the supplier of the PDF engine in the mean time and got a quick reply: it should work... 8)
So if font embedding doesn't solve the problem, could you please send in a demo project to duplicate the problem? Please send it to support@ec-software.com
by Alexander Halser
Tue Apr 29, 2003 9:51 am
Forum: Pre-HM5 Bug Reports
Topic: Links Within a Topic Do Not Work in Netscape 7
Replies: 8
Views: 4872

Do you say the same HTML page works in other browsers but not in Netscape?
This is pretty odd... I have not the faintest idea what could be wrong.
Anchor links are trivial. Are you sure you have defined the link properly? How about compiled help - does it work there?
by Alexander Halser
Tue Apr 29, 2003 9:48 am
Forum: Pre-HM5 Bug Reports
Topic: PDF export problem, fonts look lo-res, in HM 3.3
Replies: 14
Views: 7304

To be honest: we never tested it with Thai and I am surprised that it works at all with HTML. But I cannot speak for PDF as the PDF library is a 3rd-party product. Does it perhaps help if you embed all fonts that you used in your project? The font embedding option is in Project|Properties -> PDF -> ...
by Alexander Halser
Fri Apr 25, 2003 5:27 pm
Forum: Pre-HM5 Bug Reports
Topic: Blank Topics
Replies: 4
Views: 2638

The code for the topic header (including the navigation buttons) in your template is between an <IF_TOPIC_HEADER> and the corresponding end tag </IF_TOPIC_HEADER> . And this condition is false if the header of a topic doesn't contain any text. If you remove both tags, the header is exported. For tha...
by Alexander Halser
Fri Apr 25, 2003 10:13 am
Forum: Pre-HM5 Bug Reports
Topic: Blank Topics
Replies: 4
Views: 2638

I assume that you use a modified HTML template for the main window.
Could you eventually post the template here?
by Alexander Halser
Fri Apr 25, 2003 10:11 am
Forum: Pre-HM5 Bug Reports
Topic: PDF export problem, fonts look lo-res, in HM 3.3
Replies: 14
Views: 7304

I tried playing with the Transparency Quality/Speed setting under Advanced in the Print dialog. Ryan, there is no "Advanced" setting in the print dialog box of Help & Manual... Do you perhaps print the user manual to a PDF printer driver ? This may work but is not the way the PDF expo...
by Alexander Halser
Fri Apr 25, 2003 10:06 am
Forum: H&M Wish List
Topic: Bitmaps/Screenshots: zoom-factor for publishing
Replies: 2
Views: 1445

For PDF files and printed manuals, this is done automatically - the images are scaled to the width of the print manual if necessary. For HTML Help and browser based help you can set the maximum size of the output images to a particular width and height. This setting is in Project|Properties -> HTML ...
by Alexander Halser
Wed Apr 23, 2003 6:54 am
Forum: Pre-HM5 Bug Reports
Topic: PDF export problem, fonts look lo-res, in HM 3.3
Replies: 14
Views: 7304

The word and character spacing in version 3.30 is more accurate due to floating point calculation rather than integer calculation. Did you ever try to print a PDF file (created with the older version of H&M) on a different computer? I guess that the results were even worse, it just worked perfec...
by Alexander Halser
Thu Apr 17, 2003 8:09 pm
Forum: Pre-HM5 Bug Reports
Topic: Temporary files after a crash
Replies: 3
Views: 3088

Actually, Help & Manual reports the found temporary files with full path, so it should be easy to find them :)
by Alexander Halser
Thu Apr 17, 2003 3:16 pm
Forum: H&M Wish List
Topic: Mac Version???
Replies: 1
Views: 1391

Sorry but no. We don't have any plans for a Mac version.
by Alexander Halser
Thu Apr 17, 2003 3:15 pm
Forum: Pre-HM5 Bug Reports
Topic: Temporary files after a crash
Replies: 3
Views: 3088

If you delete the temporary files, the message goes away. Help & Manual doesn't delete them automatically.