Help & Manual Forums

Hi Ivka, This is really strange. Just to be sure, please check your HTML Help compiler with the procedure explained here: http://helpman.it-authoring.com/viewtopic.php?t=4821 If this doesn't work please pack your .HMX file (just the .HMX, no graphics!) into a ZIP or RAR archive and mail it to suppor...

Ivka, It's definitely not related to the number of topics. It sounds like there is something wrong with that single topic. Make sure that the topic ID does not contain any illegal characters (only use 0..9, a..z and _ in topic IDs, no other characters). If that doesn't work copy the text of the topi...

Thack, My guess is that you accidentally formatted the text background as white instead of the text, that would have that effect -- either by selecting the wrong color picker in the toolbar (they're right next to each other) or by using Borders & Backgrounds for the background color instead of a...

Dean,

Use a little graphic for the product name instead of text and add it to your picture shortcuts. This will work quite well unless the PDF gets displayed at an inflated size.

RTF is an ancient format and internally it is very dumb. When you embed images you have to embed every image separately, incuding twenty repetitions of the same image, there is no way to tell RTF that it should refer to the same image more than once in the same document. Since help files frequently ...

Bob, Nothing is wrong. the Normal+ display simply indicates that the paragraph you are reformatting contains manually-applied formatting, possibly because it is imported formatted text (imported formatting is applied as manual formatting until you integrate it into your H&M stylesheet, for examp...

Hi Willy,

In your Topics section in the template your page numbering style is set to "None". This switches off page numbering...

Hi Dean, I just tested for this again using the latest version (1127) and it still occurs. Yes, unfortunately the editor programmers (it's a bug in the editor engine) have not yet managed to correct it. We also don't have a date for when it's going to be fixed at the moment. It will be fixed, but th...

Hi Alan,

ascharf wrote:Is version 4.3 still on target for release soon, with the TOC single-click option

Yes, the beta testers are just now getting their teeth into Release Candidate 2. Everything is on schedule.

Dean, Madymo is referring to Browser-based Help, not CHMs. In BBHelp you can control the width of the TOC and help panes in H&M and you can also allow the user to resize them. Madymo, Go to Project > Project Properties > Browser-based Help > Layout (H&M 4.3) or Navigation (H&M 4.2). Ther...

Hi Wenco, I have no idea what "Deja Vu" is but it definitely looks like it's a Deja Vu import problem. There's nothing in those two lines of XML in your example telling Deja Vu that it should import them as two lines. My guess is that it's including the line break at the end of the line of...

Hi Dean,

Or create a text style in Help & Manual and apply it accordingly...

Hi Dean, There is a font-variant: small-caps attribute in CSS but it is very poorly supported in browsers and should be avoided. AFAIK the only reliable way to achieve small caps in HTML is to use a special font that emulates it, but that doesn't work either because your users won't have it installe...

Yes, it has also been reported sporadically in Internet Explorer 6, but only recently. It seems to be some kind of interaction with other Windows updates. The HTML Help runtimes have also been updated a couple of times recently to deal with security issues and this may also have something to do with...

Mark, This is a known issue that has appeared since the introduction of Internet Explorer 7 -- this has an effect on CHMs because the Microsoft HTML Help viewer is actually a subset of Internet Explorer. It appears to be a bug in Internet Explorer but the exact cause and how to work around it are st...