Search found 630 matches

by John Waller
Sun Jan 01, 2012 12:23 am
Forum: Help & Manual 6 Forum
Topic: **URGENT** HM6 Suddenly Going Into Expired Trial Mode
Replies: 11
Views: 3973

Re: **URGENT** HM6 Suddenly Going Into Expired Trial Mode

Doesn't make all that much difference really -- we have users in every time zone. Happy New Year! Happy New Year, Tim and EC Software. Thanks for the H&M6 fix. Must have been a mad scramble there in the EC office for a while? I wonder how the Samoans coped losing Fri 30 Dec from their calendar ...
by John Waller
Wed Dec 28, 2011 6:44 pm
Forum: Help & Manual 6 Forum
Topic: Turn off print function for online help files (again)
Replies: 1
Views: 1204

Re: Turn off print function for online help files (again)

Should work fine.

1. No typos?
2. Check that the code does actually appear in the final published HTML output in the browser
by John Waller
Sun Dec 18, 2011 3:30 am
Forum: Help & Manual 6 Forum
Topic: HOW DO I GET MAINTENANCE RELEASE 6.0.2
Replies: 2
Views: 1531

Re: HOW DO I GET MAINTENANCE RELEASE 6.0.2

Updates are always available via the downloads page on the website
http://www.helpandmanual.com/downloads.html

Click the glossy blue orb icon.
by John Waller
Tue Nov 22, 2011 6:10 pm
Forum: Help & Manual 6 Forum
Topic: Version history
Replies: 3
Views: 2375

Re: Version history

Tim, I for one would really appreciate a cumulative Change Log (version history) link on the download page of the website for every single dot release (major and minor) detailing all the tweaks and mods e.g. Alexander's post in the News blog about 6.0.1 Build 2310 is excellent info but I'm not in th...
by John Waller
Wed Nov 09, 2011 8:53 pm
Forum: Help & Manual 6 Forum
Topic: Premium Pack Free Upgrade ?
Replies: 5
Views: 4072

Re: Premium Pack Free Upgrade ?

Yes, that's better.

A couple of questions which still pop up in the forums could also be addressed there

1) how do I know which version of PP I already have?

2) how do I obtain the free upgrade to PP 1.5?
by John Waller
Wed Nov 09, 2011 7:41 pm
Forum: Help & Manual 6 Forum
Topic: Premium Pack Free Upgrade ?
Replies: 5
Views: 4072

Re: Premium Pack Free Upgrade ?

And can you please clarify your upgrade web page to avoid others falling into the same trap? Must admit, I find the wording of the webpage regarding the Premium Pack rather confusing, especially for those who already own the Premium Pack. I think there needs to be a clear explanatory note on the we...
by John Waller
Tue Nov 08, 2011 9:24 pm
Forum: Announcements
Topic: Help & Manual 6 Released
Replies: 18
Views: 21975

Re: Help & Manual 6 Released

Ashley Dennison wrote:The new help and manual website doesnt work in google chrome browsers.
What's not working for you? The entire website or parts of it (which parts)?

Seems OK here in Chrome 15/Win 7.
by John Waller
Fri Aug 26, 2011 10:01 pm
Forum: Help & Manual 5 Forum
Topic: Publishing to webhelp
Replies: 4
Views: 2088

Re: Publishing to webhelp

changes to the tables don't seem to have any effect. Can you give us an example of what sort of change you want to make and how you're trying to implement it? In H&M, there are table styles. http://help.ec-software.com/index.html?hm_working_tables_styles.htm For more sophisticated options, if y...
by John Waller
Fri Aug 26, 2011 10:08 am
Forum: Help & Manual 5 Forum
Topic: Publishing to webhelp
Replies: 4
Views: 2088

Re: Publishing to webhelp

Susan,

What exactly do you want to change?

Are you familiar with CSS (Cascading Stylesheets)?

The quickest way is to insert CSS code into the HTML template inside H&M.
by John Waller
Wed Jul 27, 2011 10:04 am
Forum: Help & Manual 5 Forum
Topic: Images folder on Output
Replies: 2
Views: 1672

Re: Images folder on Output

This is a long standing feature request
http://helpman.it-authoring.com/viewtop ... 13&p=37490

We've yet to see if it will ever be implemented in a future version of H&M.
by John Waller
Thu Jul 14, 2011 7:25 pm
Forum: Help & Manual 5 Forum
Topic: Turning off print feature for Webhelp
Replies: 4
Views: 1953

Re: Turning off print feature for Webhelp

Tim's right in that you cannot prevent determined users from printing any web page. e.g. View > Source then print or Print Screen or other means. However you can discourage casual, convenient printing (print button or File > Print in a browser) by adding the following into your HTML Webhelp template...
by John Waller
Wed Jul 13, 2011 12:25 pm
Forum: Help & Manual 5 Forum
Topic: Can't get premium pack skins to look right
Replies: 8
Views: 3802

Re: Can't get premium pack skins to look right

I don't see any advantages of a CHM over Webhelp.

Webhelp is so much more useful and versatile.
by John Waller
Sat Jul 09, 2011 2:31 am
Forum: Help & Manual 5 Forum
Topic: Can't get premium pack skins to look right
Replies: 8
Views: 3802

Re: Can't get premium pack skins to look right

Does it seem the use of CHM help files is fading out out in favor of WebHelp? Without a doubt. Most software I use daily (Microsoft, Adobe) uses some form of Webhelp. Adobe's however seems to get slower, clunkier, harder-to-use with each new version. Their current Help system is appalling. The cont...
by John Waller
Sat Jun 11, 2011 2:46 am
Forum: Help Community & Resources
Topic: I need a consultant
Replies: 3
Views: 7164

Re: I need a consultant

David Lambert wrote:(System says I have to write min 20 characters - what happened to "Less is more"?!)
I assume that's a spam protection measure.
by John Waller
Fri Jun 03, 2011 11:32 am
Forum: H&M5 Bug Reports
Topic: scrollbar freezes
Replies: 8
Views: 10170

Re: scrollbar freezes

Hmm, odd. I've been running H&M for over 5 years and never had a problem with any setting being wiped out while upgrading.

Nevertheless is your scrollbar issue fixed or does it still freeze occsionally?