Help & Manual Forums

So, when inserting Media, I would choose "Custom Web Content" rather than "Help Xplain" ?

Thank you very much, Tim. I got a bit confused when I read the documentation part about inserting a screencast into another screencast to add slides. I thought that there was something special about the screencast format. But, after doing a lot of testing, it seems that the screencast is a shortcut ...

Hi, I am about to create a series of Xplain tutorials to include in my H&M project. Is it possible for the Xplain object inserted in an H&M topic to always open the online version on the Xplain, regardless if the topic is in an eWriter output or a WebHelp one ? I guess what I am looking for ...

Hi Tim, Thank you for your prompt response as always. I have run some more tests since yesterday, and I guess that, if I do not want the presentation to start with a spotlight (which was my main issue), then I need to insert a couple of intermediate slides, so that the spotlight around the cursor is...

Hi Tim,

I have just sent the project and output by mail.
In that email I also included the steps to easily reproduce the issue at will.
Very best regards,

Olivier

Hello, I am starting to test the use of screencasts to provide online tutorials to my users. I am having problems with the appearance of a spurious "slide 0" at the beginning of my screencasts. There is no "slide 0" in the list of slides, but, although my first slide starts at th...

Hi Tim,

I have now resent it.
Very best regards,

Olivier

The emails are rejected by your server due to the attachments.
Tried stand-alone HMSKIN files and also tried ZIP.
Neither made it through.

I just sent the eWriter ones.

By the way, I have tried to test the "Copy Config to New PP File" feature on a backup set and, after I select the 2 skins, not immediately, but 5-10 seconds later, the PP UI just disappears without any message or anything. Do you want me to send you the skins ?

Hi Tim, When I try to open a current skin, after upgrading to 4.2.1, i get a half-dozen messages such as: The baggage file favicon.ico is not registered in this project. An entry has been added to prevent the project from being invalid. You will need to save the project to store the change. Should I...

Hi Tim,

Thank you for your response.
Does the "Copy Config to New PP File" also copy all the modified baggage files ?
Very best regards,

Olivier

Hi Tim, On the Premium Pack 4.2 Update page, it states that " Version 4.2 includes a general overhaul of a lot of code, also for the update to the latest version of jQuery. Because of this, please don’t try to backport this version to older skins — use the new skins instead. ". Does that m...

Thank you very much !

Hi André, We have implemented this in our eDoc and website versions, see for example https://www.qppstudio.net/webhelp_xv4/previewing-scripts.htm . We do this by creating a lookup list of all the filenames and timestamps of the XML file of the original HMXP folder, and then copying the entire HMXP f...