Help & Manual Forums

Hi Gail, Concurrent licensing will allow any number of users on your network to use Help & Manual -- i.e. they will be able to run it from the server on their own computers without installing it on their local machines. The number of users who can use the program at the same time depends on the ...

Hi Daniel,

Direct support for Lithuanian has been added in Build 1229, which went online this morning. You can download it here:

http://www.ec-software.com/downloads.html

Build 1229 with a fix for several issues a few users have experienced since the release of Help & Manual version 4.31 is now online and can be downloaded here: http://www.ec-software.com/downloads.html Issues fixed include rare access violation and index out of bounds errors, incorrect page brea...

Hi Lex,

This should be OK now. Please download and install build 1229 that went online this morning:

http://www.ec-software.com/downloads.html

Hi Lex, Alex has been very busy the last couple of days with some bugs introduced by a new version of the editor engine used in Help & Manual. These have now been corrected and I hope he will have time to attend to this thread before the weekend. Sorry about the delay, it's been a bit hectic the...

Lex,

This isn't possible directly at the moment (you might want to post a request in the Wish List section). What you can do is introduce a slight left indent for the Index items -- this looks OK beneath the heading and will also have the effect of separating the two columns.

Hi Barry, We need a little more information here. Are you creating the PDF document with Help & Manual? If so, what you describe is not a known issue at all so I'm not quite sure what to suggest here. We need more information about your project and your print manual template -- for example, have...

Would there be an advantage to using a video or Flash instead of the PowerPoint file? This would really depend what is in the PowerPoint file. Generally it's a lot easier to create an interactive PPT presentation than it is to create the same thing in Flash -- and PowerPoint is a tool that most peo...

Leonard, This is a limitation of the search function -- it can find text in links and it can also find text outside of links, but it can't find text that is a combination of normal text and text in a link. This is because the link caption and the normal text on the page are actually inside different...

Hi Peter, You're not doing anything wrong, it's just impossible. 8) OLE objects must be converted to bitmap graphics in all the output formats supported by Help & Manual, so you can only use formats that can be converted to static bitmaps. The only way to "include" a live PowerPoint sl...

Hi Sonia,

Yes, I've seen this too now -- the EC development team are working on it with the editor programmers...

Hi Daniel, Unfortunately, Lithuanian is one of the very few languages that is not yet directly supported in Help & Manual -- specific support still needs to be implemented. Try selecting "Language Neutral" and the appropriate CHARSET for Lithuanian on the machine you are working on, th...

Hi Zeenat, You cannot change the background color in HTML Help because the Microsoft HTML Help viewer does not support this. In Browser-based Help you can change the background in any way you like. You can find a Help & Manual tutorial project explaining how to do this in My Documents\My HelpAnd...

Madymo, First, you need to increase the resolution for your reference printer driver, this controls the resolution of your PDF output. Just select a printer explicitly in your Customize settings, then select the [...] button and set the printer settings to a higher resolution. Another way to increas...

Ed,

I would agree that a lot of the dialogs in Help & Manual tend to be very mouse-centric. And I must also admit that I personally didn't even know about the down arrow/up arrow trick. I'm sure the developers will chime in with a comment here...