Is anyone aware of any consultants or experts available in Canada - specifically in the Greater Toronto area. I think sometimes I get so bogged down with just getting our information documented, that I don't seem to have to to evaluate my process and whether or not I could be using Help & Manual better.
Also, despite the fact that we have the Premium Pack, I continue to struggle with designing skins for our WebHelp.
Just thought I'd ask!
Suzette Leeming
Consultants / Experts in North America (Canada)
Moderator: Tim Green
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- Location: Ontario Canada
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Re: Consultants / Experts in North America (Canada)
Hi Suzette,
If you're having specific problems with Premium Pack skins please contact me directly at support AT ec-software.com (replace the AT with @), I may be able to help you out there. We currently have one address for training in the USA, I can also provide this by mail if you contact me.
If you're having specific problems with Premium Pack skins please contact me directly at support AT ec-software.com (replace the AT with @), I may be able to help you out there. We currently have one address for training in the USA, I can also provide this by mail if you contact me.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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- Posts: 90
- Joined: Tue Apr 12, 2005 2:44 pm
- Location: Ontario Canada
Re: Consultants / Experts in North America (Canada)
There isn't a problem with the Premium Pack skins - the problem is my lack of knowledge
Customizing skins isn't something that I do very often (we have a 2 year release cycle). I was working on customizing a skin for our next release, and now there has been an update to the premium pack and I can't stand the thought of starting my customizing from scratch again. I wish I had the knowledge to completely design my own skin, but I don't and I don't have the time to learn, so I have to make do with just customizing one of the skins provided.
Please send me the contact name for training in the US. My email is suzette.leeming at gmail.com.
Thanks!
Customizing skins isn't something that I do very often (we have a 2 year release cycle). I was working on customizing a skin for our next release, and now there has been an update to the premium pack and I can't stand the thought of starting my customizing from scratch again. I wish I had the knowledge to completely design my own skin, but I don't and I don't have the time to learn, so I have to make do with just customizing one of the skins provided.
Please send me the contact name for training in the US. My email is suzette.leeming at gmail.com.
Thanks!