HI there,
I am trying to publish to PDF via Help and Manual 5.6.0 build 1360 but when I do the formatting is all off on the PDF, with the text from the manual appearing to be skewed to the right. I have tried a number of previously good files and manuals, but it is the same every time. It appears however that this only affects the pdf when H&M is run in Windows 8.1 and the same files work fine in Windows 7. Is there a work around for this (other than using Windows 7)?
Many thanks,
Josh
Formatting Issue when Publishing a PDF Windows 8.1
Moderators: Alexander Halser, Tim Green
-
- Posts: 2
- Joined: Wed Jul 15, 2015 9:34 am
- Tim Green
- Site Admin
- Posts: 23186
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Formatting Issue when Publishing a PDF Windows 8.1
Hi Josh,
This isn't normal. I just checked this with HM 5.6 on Windows 8.1 (which is my standard working system) and PDFs are working fine. Check the following:
This isn't normal. I just checked this with HM 5.6 on Windows 8.1 (which is my standard working system) and PDFs are working fine. Check the following:
- Make sure that your PDF reference printer driver is set correctly. Don't use the screen device. Check it in View > Program Options > PDF. On Windows 8.1 you can set it to the Microsoft XPS Document Writer driver, that generally works fine.
- If you have edited your print manual template, try selecting a fresh copy of a standard template from the /Templates/PDF folder in the Help & Manual program directory. If it works OK with that it means that the problem is in your edited template.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
-
- Posts: 2
- Joined: Wed Jul 15, 2015 9:34 am
Re: Formatting Issue when Publishing a PDF Windows 8.1
Hi Tim,
Thanks for getting back to me on this so quickly. I completed the process in your first suggestion, tried it, and that works fine now.
If I have any more problems I will give the second step a try as well and let you know.
Many thanks,
Josh
Thanks for getting back to me on this so quickly. I completed the process in your first suggestion, tried it, and that works fine now.
If I have any more problems I will give the second step a try as well and let you know.
Many thanks,
Josh