Visual rendering displaying long pages in page editor

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Visual rendering displaying long pages in page editor

Unread postby tommybel » Fri Jun 08, 2018 3:09 pm

Hello,

we have a problem occurring when we use pages editor for pages that are long. The application have some difficulty to render page in page editor. We tried on several computer and have the same issue.

We have version 5.6.0 Build 1360. Is there something to do with that?
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Re: Visual rendering displaying long pages in page editor

Unread postby Tim Green » Fri Jun 08, 2018 5:27 pm

Hi Tommy,

This effect is caused when you exceed the size limits for individual topics. When this shaded area appears it means that the topic is too long to be handled by the topic editor. However, when this happens this also means that your topic is already (very!) much too long to be practical as a single topic anyway -- you should really already be creating a new topic long before you ever encounter this. Topics that are this long won't be effective because users will not read past a certain point in a single topic. Attention spans on screens are always much shorter than in printed books.

You won't lose any data when this happens. The limitation is on the visible pane that is scrolled in the topic editor window.

To correct this you need to split up the topic into multiple topics. Create a new topic and then cut and paste the content from the top of the affected topic to it. As you do this more content will appear that you can then cut and paste to other new topics.
Regards,
Tim (EC Software Documentation & User Support)

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