File link error

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lela
Posts: 2
Joined: Tue Dec 14, 2010 9:01 am

File link error

Unread post by lela »

I am using H&M 5 Professional trial version. Using File link to link to .doc and .pdf files, publishing to Webhelp:

- Only 1 link ever works.
- Remaining links: take me to either the "Internet Explorer cannot display the webpage", or the EC Software homepage.

I put all files in the Project folder.

Did I do anything wrong?
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Tim Green
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Posts: 23153
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
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Re: File link error

Unread post by Tim Green »

Hi Lela,

Particularly for CHM files, the files you are linking to need to be in the folder where the help is stored, not in your project folder. This also applies when your help is distributed: You also need to distribute the files you are linking to and make sure they are stored in the same folder.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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