WebHelp link does not display TOC

Please post all questions relating to Help & Manual 6 here!

Moderators: Alexander Halser, Tim Green

Post Reply
Francois De Beck
Posts: 2
Joined: Wed Mar 16, 2016 2:21 pm

WebHelp link does not display TOC

Unread post by Francois De Beck »

I sent a link to the webhelp in an email to a number of people.
In some cases it happened that the TOC did not display properly.
These people were using Chrome.
I use firefox and I don't have this issue. (i created the webhelp though)

what could this be and how can it be fixed?
images:

http://s1208.photobucket.com/user/franc ... 8.png.html

http://s1208.photobucket.com/user/franc ... e.png.html
User avatar
Tim Green
Site Admin
Posts: 23154
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
Contact:

Re: WebHelp link does not display TOC

Unread post by Tim Green »

Hi Francois,

It's impossible to tell from your pictures what the problem might be. Please contact support directly by email at support AT ec-software.com (replace the AT with @) and send them a link to your help so they can check it for themselves.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Francois De Beck
Posts: 2
Joined: Wed Mar 16, 2016 2:21 pm

Re: WebHelp link does not display TOC

Unread post by Francois De Beck »

Hi Tim

email was sent :-)
Post Reply