When publishing to webhelp I keep getting error messages - seems to be a different topic each time and as far as I can see it still publishes okay?!
Any ideas
"unknown error in topic" when building
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- Darren Rose
- Posts: 204
- Joined: Sat Mar 03, 2012 3:01 pm
"unknown error in topic" when building
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- Martin Wynne
- Posts: 2656
- Joined: Mon May 12, 2003 3:21 pm
- Location: West of the Severn, UK
Re: "unknown error in topic" when building
Hi Darren,
I don't know if it's relevant to the error, but you have an @ sign in your folder path. That's going to cause grief sooner or later.
regards,
Martin.
I don't know if it's relevant to the error, but you have an @ sign in your folder path. That's going to cause grief sooner or later.
regards,
Martin.
- Darren Rose
- Posts: 204
- Joined: Sat Mar 03, 2012 3:01 pm
Re: "unknown error in topic" when building
Thanks MartinMartin Wynne wrote:Hi Darren,
I don't know if it's relevant to the error, but you have an @ sign in your folder path. That's going to cause grief sooner or later.
regards,
Martin.
Don't believe it is cause of this issue, and I have had the @ symbol in my paths since I started my business 11 years ago without issues, but perhaps I should change it
- Tim Green
- Site Admin
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- Location: Bruehl, Germany
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Re: "unknown error in topic" when building
Hi Darren,
There are currently problems with the new version 7 of Wrensoft Zoom integrated in Help & Manual 7. They only crop up when exporting medium to large projects. Smaller projects export without issue. We're working with Wrensoft to get a fix for this but it hasn't been implemented yet in the new Build 3625 released last night. Sorry for the inconvenience, we're working on it round the clock...
There are currently problems with the new version 7 of Wrensoft Zoom integrated in Help & Manual 7. They only crop up when exporting medium to large projects. Smaller projects export without issue. We're working with Wrensoft to get a fix for this but it hasn't been implemented yet in the new Build 3625 released last night. Sorry for the inconvenience, we're working on it round the clock...
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.