H&M 7 randomly changes letters in published document

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svarti
Posts: 16
Joined: Tue Mar 23, 2010 9:52 am

H&M 7 randomly changes letters in published document

Unread post by svarti »

Hi,
I downloaded and installed trial version of H&M 7. Opened my H&M 6 project in new version.

H&M 7 randomly chenge letters in published document (see picture bellow)
http://imageshack.com/a/img540/7294/Rw2mM8.png

- bugs exists on all published formats (chm, html, pdf...)
- font and language settings are irrelevant

Problem exists in new H&M 7 project, too - I have just checked it.
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Tim Green
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Re: H&M 7 randomly changes letters in published document

Unread post by Tim Green »

Hi Svarti,

This is normal in the free trial version -- it is just a free trial restriction, along with random disabled hyperlinks in the output and the copyright notice in every topic. As the trial proceeds, the number of words that get garbled and the degree of garbling will increase. All these restrictions are removed when you activate Help & Manual with your purchased license codes, of course. 8)
Regards,
Tim (EC Software Documentation & User Support)

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Simon Dismore
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Location: London, UK

Re: H&M 7 randomly changes letters in published document

Unread post by Simon Dismore »

Tim Green wrote:This is normal in the free trial version -- it is just a free trial restriction, along with random disabled hyperlinks in the output and the copyright notice in every topic.
Where is this documented? It contradicts the statement "This trial version is fully functional for 30-days" on the download page. I searched for "trial" and "garbled" in the online help and it's not mentioned there. It isn't in the License Agreement either.

I'm not sure this is a good idea...
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Tim Green
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Re: H&M 7 randomly changes letters in published document

Unread post by Tim Green »

Hi Simon,

It's displayed clearly when you publish with the trial version. The trial version is fully functional, you just have restrictions on the output.
Regards,
Tim (EC Software Documentation & User Support)

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Simon Dismore
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Location: London, UK

Re: H&M 7 randomly changes letters in published document

Unread post by Simon Dismore »

trial-publishing-notice.png
That looks clear enough now I'm looking. But if svarti (at least 5-year H&M veteran afaics) missed it, so might others. Why not call it out on the download page? Most people would think "fully" means "to the greatest extent possible".
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