Status preset for new repository topics

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Andreas Boettcher
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Joined: Fri Jun 07, 2013 7:52 am

Status preset for new repository topics

Unread post by Andreas Boettcher »

Hi,

I have configured H&M to apply a specific status to new topic files by checking Apply status to new topics: and selecting the status in the combobox (in Program Options, tab Editor).
This works as intended when creating a new topic in a standard help project. After the upgrade from H&M6 to H&M7 however, the status is no longer applied to new topics in our repository project.

Is there a setting I am missing?
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Tim Green
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Re: Status preset for new repository topics

Unread post by Tim Green »

Hi Andreas,

I just checked this with a repository and it's working fine. Before doing anything else, please make sure that you are using the current version of Help & Manual 7. Since this is a new release, updates are going to be released quite frequently in the first period. You can check your installed version with Help > About. The current version is 7.0.5 Build 3681. If you need to update you can download the latest installer from

http://www.helpandmanual.com/downloads.html?upd

Just install on top of your current version to update.
Regards,
Tim (EC Software Documentation & User Support)

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Andreas Boettcher
Posts: 21
Joined: Fri Jun 07, 2013 7:52 am

Re: Status preset for new repository topics

Unread post by Andreas Boettcher »

Weirdly enough, the issue is gone now.
I just created a new test repository and everything worked fine there. I then checked again in our standard repository, where it's working fine now, too.

Thanks for the help and sorry for the commotion. :oops:
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Tim Green
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Re: Status preset for new repository topics

Unread post by Tim Green »

Hi Andreas,

Gremlins. :twisted:

No problem -- one of the best ways to get a problem to solve itself is to post a question about it. It's a known phenomenon. :)
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Tim (EC Software Documentation & User Support)

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Andreas Boettcher
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Joined: Fri Jun 07, 2013 7:52 am

Re: Status preset for new repository topics

Unread post by Andreas Boettcher »

I just found out what the problem was.

We are using topic templates in our repository project. When creating a new topic based on a topic template, H&M analyses the status setting defined in the template's status XML attribute. H&M then applies that status setting to the new topic. The attribute was not set in our topic template, which caused the issue.
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Tim Green
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Re: Status preset for new repository topics

Unread post by Tim Green »

Hi Andreas,

Thanks for this information -- we'll look into it. :)
Regards,
Tim (EC Software Documentation & User Support)

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