Hi,
I have configured H&M to apply a specific status to new topic files by checking Apply status to new topics: and selecting the status in the combobox (in Program Options, tab Editor).
This works as intended when creating a new topic in a standard help project. After the upgrade from H&M6 to H&M7 however, the status is no longer applied to new topics in our repository project.
Is there a setting I am missing?
Status preset for new repository topics
Moderators: Alexander Halser, Tim Green
-
- Posts: 21
- Joined: Fri Jun 07, 2013 7:52 am
- Tim Green
- Site Admin
- Posts: 23183
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Status preset for new repository topics
Hi Andreas,
I just checked this with a repository and it's working fine. Before doing anything else, please make sure that you are using the current version of Help & Manual 7. Since this is a new release, updates are going to be released quite frequently in the first period. You can check your installed version with Help > About. The current version is 7.0.5 Build 3681. If you need to update you can download the latest installer from
http://www.helpandmanual.com/downloads.html?upd
Just install on top of your current version to update.
I just checked this with a repository and it's working fine. Before doing anything else, please make sure that you are using the current version of Help & Manual 7. Since this is a new release, updates are going to be released quite frequently in the first period. You can check your installed version with Help > About. The current version is 7.0.5 Build 3681. If you need to update you can download the latest installer from
http://www.helpandmanual.com/downloads.html?upd
Just install on top of your current version to update.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
-
- Posts: 21
- Joined: Fri Jun 07, 2013 7:52 am
Re: Status preset for new repository topics
Weirdly enough, the issue is gone now.
I just created a new test repository and everything worked fine there. I then checked again in our standard repository, where it's working fine now, too.
Thanks for the help and sorry for the commotion.
I just created a new test repository and everything worked fine there. I then checked again in our standard repository, where it's working fine now, too.
Thanks for the help and sorry for the commotion.
- Tim Green
- Site Admin
- Posts: 23183
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Status preset for new repository topics
Hi Andreas,
Gremlins.
No problem -- one of the best ways to get a problem to solve itself is to post a question about it. It's a known phenomenon.
Gremlins.
No problem -- one of the best ways to get a problem to solve itself is to post a question about it. It's a known phenomenon.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
-
- Posts: 21
- Joined: Fri Jun 07, 2013 7:52 am
Re: Status preset for new repository topics
I just found out what the problem was.
We are using topic templates in our repository project. When creating a new topic based on a topic template, H&M analyses the status setting defined in the template's status XML attribute. H&M then applies that status setting to the new topic. The attribute was not set in our topic template, which caused the issue.
We are using topic templates in our repository project. When creating a new topic based on a topic template, H&M analyses the status setting defined in the template's status XML attribute. H&M then applies that status setting to the new topic. The attribute was not set in our topic template, which caused the issue.
- Tim Green
- Site Admin
- Posts: 23183
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Status preset for new repository topics
Hi Andreas,
Thanks for this information -- we'll look into it.
Thanks for this information -- we'll look into it.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.