Tim Frost wrote: PP3 skin.
Tim Green wrote:This is a please-read-the-documentation issue. In the V3 skins you need to use a different anchor syntax, which is described in the documentation: topicname.html?anchor=myanchor
Simon Dismore wrote:Perhaps what you are saying is that it's documented in the PP Help (Help & Manual Premium Pack 3.15 > V3 Responsive Skins > New URL Syntax, Cache Issues: Using the new URL syntax, compatibility with the old syntax)?
If it's not possible to share a common syntax with standard Webhelp, at least it would make sense to mention the issue in all the main help locations that mention link to anchors: e.g. Note: a different syntax is required for V3 skins. Wouldn't it?
Martin Wynne wrote:It's important for V3 to be compatible with the old syntax because such context links are very likely hard-coded into many applications, and posted in older replies on support forums.
Simon Dismore wrote:Exactly. But wasn't Tim implying that the old syntax is deprecated or unreliable for long pages in V3? So "It does work" isn't guaranteed to be true in future? Or am I misunderstanding, in which case oops, sorry. I am not a fan of the PP documentation being separate from the main documentation anyway.
Tim Frost wrote:The scroll does work in failing browsers if I click in the address field and press enter (but users may not do this).
Tim Green wrote:As to how long the old syntax will be supported: I don't have any plans to remove it any time soon. That being said, it would be foolhardy to continue to use it in new links and pages created now. The support is only there for old external links on pages that you don't have control over yourself. If you're creating new links, use the new syntax.If I continue to hear that people are using the old syntax on purpose just because it's supported that would be a very strong reason for me to remove it right away. You have been warned.
Simon Dismore wrote:But, if the new syntax works with V3 only, doesn't that commit me to V3-based webhelp exclusively in future? So moving away from "Write once, publish anywhere."
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