When I output to PDF I get this message-
Cannot embed Font: MSGothic
The Creating PDF Manual dialog progress bar turns red at page 85, however the output appears okay.
How can I find the underlying issue? Is it in the H&M files themselves or something in the PDF output?
Thanks
How to address PDF output FONT issue?
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How to address PDF output FONT issue?
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- Tim Green
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Re: How to address PDF output FONT issue?
Hi Mark,
This is just a general problem with the MSGothic font. I just checked it on my Windows 10 installation and it cannot be selected for exclusion from the embed list, which means that it is not embeddable. I will check on this, but my guess is that you cannot use that font in PDF. Even when it is present the character spacing will be all wrong in PDF.
This is just a general problem with the MSGothic font. I just checked it on my Windows 10 installation and it cannot be selected for exclusion from the embed list, which means that it is not embeddable. I will check on this, but my guess is that you cannot use that font in PDF. Even when it is present the character spacing will be all wrong in PDF.
Regards,
Tim (EC Software Documentation & User Support)
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Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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Re: How to address PDF output FONT issue?
Hi Tim, MS Gothic font is definitely editable embedded. I think this issue is about how keyboard and font settings interact. Windows can filter "fonts we don't think you'll need" from lists, as explained in The New Font Control Panel in Windows 7, and those greyed out fonts are the ones that are missing from the dialog displayed by H&M 7 when you select "Add Font to Exclude List".Tim Green wrote:This is just a general problem with the MSGothic font. I just checked it on my Windows 10 installation and it cannot be selected for exclusion from the embed list, which means that it is not embeddable. I will check on this, but my guess is that you cannot use that font in PDF. Even when it is present the character spacing will be all wrong in PDF.
If you go into control panel and add Japanese as an input method (you don't need to change your current keyboard), MS Gothic is no longer greyed out in control panel's font folder, and is now visible in H&M's dialog. So adding Japanese input might be a quick solution for Mark Foersch. Longer term you might want to investigate whether the right "CHARSET" flags are being used by the PDF maker etc.
Postscript. You don't necessarily need to add another language input. Try this:
- Control Panel > Fonts > View installed fonts
- Select the font family you want to force visible in dialogs
- Click 'Show' in the menu bar
Font family is no longer greyed-out in control panel folder
Font family is no longer excluded from the H&M dialog
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Re: How to address PDF output FONT issue?
Thank you for the responses.
While I get an error message, it appears like it impacts nothing in the PDF output.
I don't recall select MS Gothic for anything within H&M, that's why I thought the message was odd.
I was able to make MS Gothic appear in the Fonts dialog by doing what Simon said.
I output another PDF and still get the same message.
Oh, well.
While I get an error message, it appears like it impacts nothing in the PDF output.
I don't recall select MS Gothic for anything within H&M, that's why I thought the message was odd.
I was able to make MS Gothic appear in the Fonts dialog by doing what Simon said.
I output another PDF and still get the same message.
Oh, well.
- Alexander Halser
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Re: How to address PDF output FONT issue?
MS Gothic is a font collection, not a single TTF. Help+Manual cannot embed excerpts of font collections. If you switch to "Type3" embedding in Help+Manual (Config > PDF > Font Embedding), it will work. "Type3" embedding rebuilds the font glyphs before embedding them and does not try to embed the original font data.
Alexander Halser
Senior Software Architect, EC Software GmbH
Senior Software Architect, EC Software GmbH
- Alexander Halser
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Re: How to address PDF output FONT issue?
We have updated the 7.3 beta today:
http://download.ec-software.com/help-an ... 0-beta.exe
This build has a new PDF font-embedding option to embed fonts from font collections as Type3 fonts. It is a fallback option that kicks in if a TrueType font cannot be embedded because it is part of a collection (which cannot be embedded as TrueType).
http://download.ec-software.com/help-an ... 0-beta.exe
This build has a new PDF font-embedding option to embed fonts from font collections as Type3 fonts. It is a fallback option that kicks in if a TrueType font cannot be embedded because it is part of a collection (which cannot be embedded as TrueType).
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Alexander Halser
Senior Software Architect, EC Software GmbH
Senior Software Architect, EC Software GmbH