Encountered an error (unknown to me) - HM7 created a bug report, but didn't fill in the TO: box.
Who is the recipient of this HM-generated report?
HM7-generated error report - who does it go to?
Moderators: Alexander Halser, Tim Green
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Re: HM7-generated error report - who does it go to?
Hi Dave,
The bug error report form goes directly to our developers, and only to them.
The bug error report form goes directly to our developers, and only to them.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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- Posts: 575
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Re: HM7-generated error report - who does it go to?
Sorry - I wasn't specific enough.
The TO: field in the email was not filled in.
What is the email address that is supposed to be filled into the To: field?
Since you doubtless don't want to publish the developer address here -- our purchase was by our CEO, initials S. H. Delivery was to initials D.G.
Purchase date 10/27/2017
Cleverbridge invoice AKD-73658651273
Cleverbridge ref 122600780
The TO: field in the email was not filled in.
What is the email address that is supposed to be filled into the To: field?
Since you doubtless don't want to publish the developer address here -- our purchase was by our CEO, initials S. H. Delivery was to initials D.G.
Purchase date 10/27/2017
Cleverbridge invoice AKD-73658651273
Cleverbridge ref 122600780
- Tim Green
- Site Admin
- Posts: 23187
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: HM7-generated error report - who does it go to?
Hi Dave,
That's odd, the address should be automatic. I don't remember it offhand and can't provoke an AV at the moment. I'll find out and let you know.
That's odd, the address should be automatic. I don't remember it offhand and can't provoke an AV at the moment. I'll find out and let you know.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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- Posts: 575
- Joined: Sat Sep 23, 2017 9:05 pm
Re: HM7-generated error report - who does it go to?
Just for ref if they want to eradicate the anomaly - Windows 10 Pro 64 bit, Outlook 14.0.7190.5000 (Office Pro 2010) 32 bit.
Dell T3500 workstation.
Dell T3500 workstation.
- Tim Green
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Re: HM7-generated error report - who does it go to?
Hi Dave,
The automatic address is bugreport (AT) ec-software (DOT) com (you know how to make an address from that -- if we post it naked on the forum it will generate spam).
The automatic address is bugreport (AT) ec-software (DOT) com (you know how to make an address from that -- if we post it naked on the forum it will generate spam).
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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- Posts: 575
- Joined: Sat Sep 23, 2017 9:05 pm
Re: HM7-generated error report - who does it go to?
Thanks. I've sent the report..