HM7-generated error report - who does it go to?

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Dave Gehman
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HM7-generated error report - who does it go to?

Unread post by Dave Gehman »

Encountered an error (unknown to me) - HM7 created a bug report, but didn't fill in the TO: box.

Who is the recipient of this HM-generated report?
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Tim Green
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Re: HM7-generated error report - who does it go to?

Unread post by Tim Green »

Hi Dave,

The bug error report form goes directly to our developers, and only to them. 8)
Regards,
Tim (EC Software Documentation & User Support)

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Dave Gehman
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Joined: Sat Sep 23, 2017 9:05 pm

Re: HM7-generated error report - who does it go to?

Unread post by Dave Gehman »

Sorry - I wasn't specific enough.

The TO: field in the email was not filled in.

What is the email address that is supposed to be filled into the To: field?

Since you doubtless don't want to publish the developer address here -- our purchase was by our CEO, initials S. H. Delivery was to initials D.G.

Purchase date 10/27/2017
Cleverbridge invoice AKD-73658651273
Cleverbridge ref 122600780
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Tim Green
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Re: HM7-generated error report - who does it go to?

Unread post by Tim Green »

Hi Dave,

That's odd, the address should be automatic. I don't remember it offhand and can't provoke an AV at the moment. I'll find out and let you know. :?
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Tim (EC Software Documentation & User Support)

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Dave Gehman
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Re: HM7-generated error report - who does it go to?

Unread post by Dave Gehman »

Just for ref if they want to eradicate the anomaly - Windows 10 Pro 64 bit, Outlook 14.0.7190.5000 (Office Pro 2010) 32 bit.
Dell T3500 workstation.
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Tim Green
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Re: HM7-generated error report - who does it go to?

Unread post by Tim Green »

Hi Dave,

The automatic address is bugreport (AT) ec-software (DOT) com (you know how to make an address from that -- if we post it naked on the forum it will generate spam).
Regards,
Tim (EC Software Documentation & User Support)

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Dave Gehman
Posts: 575
Joined: Sat Sep 23, 2017 9:05 pm

Re: HM7-generated error report - who does it go to?

Unread post by Dave Gehman »

Thanks. I've sent the report..
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