Hi,
When publishing my H&M7 project in CHM format the images with hotspots stay static when I navigate the page. This didn't happen in H&M5. My work team hasn't been able to fix this, and we upgraded about 6 months ago...
We are working with Version 7.3.1 Build 4180.
Thanks!
Problems with hotspots when publishing CHM
Moderators: Alexander Halser, Tim Green
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- Joined: Wed Mar 28, 2018 9:42 pm
Problems with hotspots when publishing CHM
Kind regards,
Monica Couto
Monica Couto
- Tim Green
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Re: Problems with hotspots when publishing CHM
Hi Monica,
This is a simple problem to solve. It is caused by continuing to use an old skin or template from the previous version of Help+Manual, which is no longer compatible with the new HTML code generated by the new version. Just select one of the new standard skins included with HM7 and the problem will go away.
https://www.helpandmanual.com/downloads.html?upd
This is a simple problem to solve. It is caused by continuing to use an old skin or template from the previous version of Help+Manual, which is no longer compatible with the new HTML code generated by the new version. Just select one of the new standard skins included with HM7 and the problem will go away.
That is out of date. Please update to 7.3.5 Build 4434 with the new installer, which you can download here:We are working with Version 7.3.1 Build 4180.
https://www.helpandmanual.com/downloads.html?upd
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
-
- Posts: 2
- Joined: Wed Mar 28, 2018 9:42 pm
Re: Problems with hotspots when publishing CHM
Thanks Tim, I can't believe we hadn't thought of that!
I just published and no errors occurred.
I just published and no errors occurred.
Kind regards,
Monica Couto
Monica Couto