Problems with hotspots when publishing CHM

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Problems with hotspots when publishing CHM

Unread postby Monica Couto » Wed Apr 04, 2018 4:53 pm

Hi,

When publishing my H&M7 project in CHM format the images with hotspots stay static when I navigate the page. This didn't happen in H&M5. My work team hasn't been able to fix this, and we upgraded about 6 months ago... :frustration:

We are working with Version 7.3.1 Build 4180.

Thanks!
Kind regards,

Monica Couto
Monica Couto
 
Posts: 2
Joined: Wed Mar 28, 2018 9:42 pm

Re: Problems with hotspots when publishing CHM

Unread postby Tim Green » Wed Apr 04, 2018 6:41 pm

Hi Monica,

This is a simple problem to solve. It is caused by continuing to use an old skin or template from the previous version of Help+Manual, which is no longer compatible with the new HTML code generated by the new version. Just select one of the new standard skins included with HM7 and the problem will go away. 8)

We are working with Version 7.3.1 Build 4180.

That is out of date. Please update to 7.3.5 Build 4434 with the new installer, which you can download here:

https://www.helpandmanual.com/downloads.html?upd
Regards,
Tim (EC Software Documentation & User Support)

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Please do not email or PM me with private support requests -- post to the forum directly.
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Re: Problems with hotspots when publishing CHM

Unread postby Monica Couto » Wed Apr 04, 2018 11:11 pm

Thanks Tim, I can't believe we hadn't thought of that!
I just published and no errors occurred.
Kind regards,

Monica Couto
Monica Couto
 
Posts: 2
Joined: Wed Mar 28, 2018 9:42 pm


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