Comments / discussion system

Please post all questions and comments regarding Help & Manual 7 here.

Moderators: Alexander Halser, Tim Green

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Darren Rose
Posts: 204
Joined: Sat Mar 03, 2012 3:01 pm

Comments / discussion system

Unread post by Darren Rose »

Hi

Firstly does H&M have any support for "comment systems" e.g. Disqus out of the box?

Or has anyone used such a system with H&M webhelp

Would like to hear from other users who have published webhelp from H&M using premium pack skins and have implemented some sort of comments system, as need to do a website with ability for readers to add comments or discuss topics

Thanks
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Tim Green
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Posts: 23155
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
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Re: Comments / discussion system

Unread post by Tim Green »

Hi Darren,

The V2 skins still have support for Disqus and IntenseDebate, but they are deprecated and we will not be adding commenting support again in any subsequent skins. It is simply not worth the trouble: Very few authors ever use it, and when they do they generally stop again quite quickly. It adds a considerable amount of extra work for monitoring the comments and in particular dealing with trolls and spammers. The email feedback link is a much better solution for getting feedback on specific topics, and if you want to have full discussion then use a forum. Comments are messy and almost always more trouble than they are worth. :?
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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