Toggles - Ubuntu 18

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Jamie Bodley-Scott
Posts: 56
Joined: Mon Sep 21, 2015 11:25 am

Toggles - Ubuntu 18

Unread post by Jamie Bodley-Scott »

Tim
A customer reports that toggles are broken.....they like testing stuff!
Any thoughts on this?

​OS - ​Browser - ​Status

​Firefox 62 ​Ubuntu 18 ​Broken
​Chrome 69 ​Ubuntu 18 ​Broken
​Chrome 69 (Incognito) ​Ubuntu 18 ​Broken
​Firefox 62 ​OSX ​Working
​Firefox 62 ​Windows 7 ​Working
​Chrome 69 ​Windows 7 ​Working
​Firefox 60.2 ​CentOS 7.5 ​Working
​Chrome 69 ​CentOS 7.5 ​Working
​Firefox 52.9 ​Kali 2018.3 ​Working
​Chrome 69 ​Kali 2018.3 ​Working
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Tim Green
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Re: Toggles - Ubuntu 18

Unread post by Tim Green »

Hi Jamie,

A couple of questions:
  • Which skin is being used?
  • Please ask them to press F12 when using the toggles to open the JS console and see if there are any error messages.
The console messages could provide a quick solution if there are errors there.
Regards,
Tim (EC Software Documentation & User Support)

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Please do not email or PM me with private support requests -- post to the forum directly.
Jamie Bodley-Scott
Posts: 56
Joined: Mon Sep 21, 2015 11:25 am

Re: Toggles - Ubuntu 18

Unread post by Jamie Bodley-Scott »

They reported that a fresh install - fully patched - does not exhibit this issue.......so there must have been an issue that got fixed.
Thanks.
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Tim Green
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Location: Bruehl, Germany
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Re: Toggles - Ubuntu 18

Unread post by Tim Green »

Jamie Bodley-Scott wrote:They reported that a fresh install - fully patched - does not exhibit this issue.......so there must have been an issue that got fixed.Thanks.
Yes, there were some old issues in Linux that we fixed quite a while ago. 8)
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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