Unsolved Conflicts

[Suzette Leeming]

I have successfully published my help file, but when I try to Save the file and close it, I get an error message:

"There are unsolved conflicts in TOC in project (file location and name)"! The project has not been saved yet.

I resolved any Compiler Messages that appeared (hyperlink related) so there aren't any outstanding issues. What else should I be checking?

[Tim Green]

Hi Suzette,

This is an unusual message. Is your project a local working copy under version control? If that is the case the message could be coming from the version control system, informing you that you need to resolve a conflict in the TOC between "mine" (your local copy) and "theirs" (the master copy on the server).

However, it is more likely that you are doing local, multi-user editing with other users on your local network. In this case the message means that at least two users have not saved for quite a while and then both made changes to the TOC that are not compatible with each other.

Before do anything else, select Save As... in the File menu and save a backup in a separate, empty folder. This should go smoothly, and will ensure that you don't lose any of your current changes.

[Tim Green]

PS: Note that if you are doing local multi-user editing and this message appears you should also get the conflict resolution dialog that will let you decide which versions of the conflicted entries to keep when you save.

[Suzette Leeming]

It is a multi-user editing, but all changes had been saved. I saved it under a new location/name, then opened it and saved it under the original project name and all was fine.

Very weird though and thanks for your response.