Topic Not Highlighted in Topics List

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Topic Not Highlighted in Topics List

Unread postby Dale Aceron » Fri Nov 23, 2018 10:54 pm

When I click on our Help Link on our website, it opens up to the Help Topic online. However, when I look at the Folders List, all the Folders are collapsed and I don't know where I am relative to the whole Folder Structure. But is I click on a text link within the Help Files, they are opened up.
Is this a feature I need to enable?
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Re: Topic Not Highlighted in Topics List

Unread postby Tim Green » Sat Nov 24, 2018 10:01 am

Hi Dale,

When a WebHelp topic opens anywhere, also via an external URL, it will normally open and highlight the correct entry on the TOC. Looking at your screenshots the most likely problem here is that you are using an old skin for your WebHelp output. Try selecting one of the skins with the word "responsive" or "integrated" in their names and see if you get better results.
Regards,
Tim (EC Software Documentation & User Support)

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Re: Topic Not Highlighted in Topics List

Unread postby Dale Aceron » Mon Nov 26, 2018 6:03 pm

Thanks Tim!
That worked just great! We just upgraded to H&M7 and I was still using an older skin as you said.
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