Error while parsing tag "topic" (H&M7)

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Dale Aceron
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Error while parsing tag "topic" (H&M7)

Unread post by Dale Aceron »

I am getting the error: "Error while parsing tag "topic". This started to JUST happen.
What I am finding is that when I assign the Topic with a Topic Status, even if it's the same Topic Status, and then click SAVE, the Error no longer exists.
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Tim Green
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Re: Error while parsing tag "topic" (H&M7)

Unread post by Tim Green »

Hi Dale,

Is your project managed in SVN source control?
Regards,
Tim (EC Software Documentation & User Support)

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Dale Aceron
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Joined: Tue May 22, 2018 8:58 pm

Re: Error while parsing tag "topic" (H&M7)

Unread post by Dale Aceron »

We are using Bitbucket/Sourcetree to manage it.
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Tim Green
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Re: Error while parsing tag "topic" (H&M7)

Unread post by Tim Green »

Hi Dale,
Dale Aceron wrote:We are using Bitbucket/Sourcetree to manage it.
Errors like this can happen when your source control makes mistakes when merging different versions of the XML files. If you have the ID of the affected topic, please mail the topic XML file from the \Topics folder to support AT ec-software.com (replace the AT with @) and we'll have a look at it.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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