Hi,
When clicking on the history button (yellow cog wheel) and select Show history, the current record is displayed and the prior record before the change. When clicking on the user of the prior record only a single history item is reflected, where multiple records reflected in the past. This only seems to have happened since the last two upgrades or is there a setting that we may have switched off?
Thank you
Erich
History - how to maintain
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History - how to maintain
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- Tim Green
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Re: History - how to maintain
Hi Erich,
The history items are saved as individual files in the history sub-folder inside the project folder. In the uncompressed HMXP format that you are using the files are directly accessible. They won't show up if they've been deleted, of course -- there is one file for each previous version for each topic.
You can configure the number of history versions to be stored and whether deleted items should be stored in Configuration > Common Properties > Miscellaneous. Also note that history is automatically disabled if your project is managed by version control, even if it is switched on in your settings.
The history items are saved as individual files in the history sub-folder inside the project folder. In the uncompressed HMXP format that you are using the files are directly accessible. They won't show up if they've been deleted, of course -- there is one file for each previous version for each topic.
You can configure the number of history versions to be stored and whether deleted items should be stored in Configuration > Common Properties > Miscellaneous. Also note that history is automatically disabled if your project is managed by version control, even if it is switched on in your settings.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
- Tim Green
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Re: History - how to maintain
Update: We've now managed to reproduce what is probably the error you are seeing here. If you select a previous entry in the history and revert to it and then make a change, the user names in the history drop-down list will not be shown afterwards. This is temporary and only cosmetic, however. If you shift to a different topic and then back the names will show up again. This will be fixed soon, but you don't actually lose anything as it is now.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
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Re: History - how to maintain
Hi Tim,
Thanks for letting me know. The funny thing, this applies to topics that was not changed at all. When removing the temporary files when publishing a document, will this delete the history?
Thank you!
Erich
Thanks for letting me know. The funny thing, this applies to topics that was not changed at all. When removing the temporary files when publishing a document, will this delete the history?
Thank you!
Erich
- Tim Green
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Re: History - how to maintain
Hi Erich,
Reverting to a history version doesn't delete any existing history versions, if that's what you mean. You can revert to an earlier version and then change your mind and "revert" back to the most recent version as well, if you want. The only time history files are deleted is when you reach the maximum number and the oldest one is then popped out of the history when a new one is added.
Reverting to a history version doesn't delete any existing history versions, if that's what you mean. You can revert to an earlier version and then change your mind and "revert" back to the most recent version as well, if you want. The only time history files are deleted is when you reach the maximum number and the oldest one is then popped out of the history when a new one is added.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.