Application Error ECHMSYN.DLL

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Application Error ECHMSYN.DLL

Unread postby lgschwind » Tue Jul 02, 2019 3:11 pm

I am getting the error below when I close H&M. Other than that it seems to be working OK, but I'm concerned this is going to eventually cause some problem. And I've actually had weird things happen with TortoiseSVN so I'm wondering if this affected it? I have Subversion disabled because I do not want to use it integrated with H&M. I use TortoisSVN separately with File Explorer and Subversion.

What should I do to correct this error?

I'm on H&M Version 7.5.0 Build 4692

Thank you! -LG

Application Error:
Exception EOSError in module ECHMSYN.DLL at 0000F5A9.
System Error. Code: 1404
Invalid hook handle.
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Re: Application Error ECHMSYN.DLL

Unread postby Darren Rose » Tue Jul 02, 2019 4:58 pm

The first thing I would suggest is installing the latest version of H&M which is v7.5.1 Build 4713 - see if that helps

https://helpandmanual.com/downloads.html
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Re: Application Error ECHMSYN.DLL

Unread postby lgschwind » Tue Jul 02, 2019 6:48 pm

Still happening even after upgrade.
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Re: Application Error ECHMSYN.DLL

Unread postby Tim Green » Wed Jul 03, 2019 6:52 am

Hi LG,

Which Windows version are you using? Also, are you running a virtual machine or Terminal Server? This DLL is only the syntax highlighter and it doesn't impact your normal operation at all. The error message on closing is really only an annoyance, that is probably related to something in your system configuration.
Regards,
Tim (EC Software Documentation & User Support)

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Re: Application Error ECHMSYN.DLL

Unread postby lgschwind » Mon Jul 08, 2019 8:44 pm

I am running Windows 10 workstation. If it is not something that will cause a problem, I can handle the annoyance. I was just concerned that it was something that could have an adverse effect on my projects and/or files. Thank you! -LG
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Re: Application Error ECHMSYN.DLL

Unread postby Tim Green » Tue Jul 09, 2019 6:55 am

lgschwind wrote:I am running Windows 10 workstation. If it is not something that will cause a problem, I can handle the annoyance. I was just concerned that it was something that could have an adverse effect on my projects and/or files. Thank you!

So far we have only seen this error very rarely in virtualized environments where the application itself has been sequenced for virtualization. What appears to be happening there is that when the application shuts down the virtualization environment closes too quickly, leaving the DLL orphaned in limbo.

Since this is only a shutdown issue it cannot cause any problems, just an annoying error message. For whatever reason it is happening in your case, the situation should be similar. We'll look into it.
Regards,
Tim (EC Software Documentation & User Support)

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