Shared content moving from RH

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Eduardo Tijerina
Posts: 3
Joined: Fri Oct 04, 2019 1:21 am

Shared content moving from RH

Unread post by Eduardo Tijerina » Sat Oct 05, 2019 1:04 am

Hi,

Evaluating trial, trying to move from RH, needing a real teamwork solution.

Having the following in RH...

Project "Common"
/topics/Common_files
common_file_1.xml
common_file_2.xml

Project "A"
/topics/Common_files
common_file_1.xml ***
common_file_2.xml ***
/topics/A
a_file_1.xml
a_file_2.xml

Project "B"
/topics/Common_files
common_file_1.xml ***
common_file_2.xml ***
/topics/B
b_file_1.xml
b_file_2.xml

*** in synch with project "Common" files

After importing projects with H&M, folders and files convert well, but how to indicate synch now?
If there were an option to convert them as snippets, o at least a tweak, tip, any help or ideas?

There is already a lot of shared content to work with and need a smooth tool change.

TIA for your interest

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Tim Green
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Location: Bruehl, Germany
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Re: Shared content moving from RH

Unread post by Tim Green » Sun Oct 06, 2019 8:42 am

Hi Eduardo,

At the moment Help+Manual doesn't handle shared content from RoboHelp. However, our developers would be very interested in seeing an example of a setup like this so that they can analyze whether it could be made possible. What we would need would be a demo consisting of two small projects with shared topics. If you could set that up that would be very helpful. If you can, please pack it in a zip and mail it (or a download link) to support AT ec-software.com (replace the AT with @) and we'll get onto it. :)
Regards,
Tim (EC Software Documentation & User Support)

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Eduardo Tijerina
Posts: 3
Joined: Fri Oct 04, 2019 1:21 am

Re: Shared content moving from RH

Unread post by Eduardo Tijerina » Tue Oct 08, 2019 3:48 pm

Hi Tim,

Thank you for your response.
We have 9 projects aoround this common project, I will prepare common/shared + 1 project in the zip.
I have to say that this was the only working aproach in newer RH we found years ago, when we had to upgrade from that old WinHelp/Word RH version.
Word shared documents were easy referenced by complete path, now xml files are in relative to project folders, files now need to be replicated and synchronized.

Cheers

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Tim Green
Site Admin
Posts: 21308
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
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Re: Shared content moving from RH

Unread post by Tim Green » Wed Oct 09, 2019 7:27 am

Hi Eduardo,

Thanks for the project package. Our developers are analyzing it and I'll get back to you by email as soon as I have their report. :)
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.

Eduardo Tijerina
Posts: 3
Joined: Fri Oct 04, 2019 1:21 am

Re: Shared content moving from RH

Unread post by Eduardo Tijerina » Thu Dec 05, 2019 6:51 pm

Hi Tim,

Is there something new on this topic.

TIA Cheers

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