When I publish to Webhelp, everything seems to be fine, except there is no .index.html, even though I set my output file as index.html
What could be missing?
Attached photo of screenshot
Publish Webhelp but no .index.html file
Moderators: Alexander Halser, Tim Green
- Dale Aceron
- Posts: 59
- Joined: Tue May 22, 2018 8:58 pm
Publish Webhelp but no .index.html file
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- Dale Aceron
- Posts: 59
- Joined: Tue May 22, 2018 8:58 pm
Re: Publish Webhelp but no .index.html file
I would think that the attached photo means that it should have been a successful Publish?
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- Tim Green
- Site Admin
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Re: Publish Webhelp but no .index.html file
Hi Dale,
You already posted exactly the same problem back in January. The solution when we looked into it was this:
The problem here is that you are publishing to a folder managed by version control and the version control system is doing some processing when you publish. Publishing output is temporary files and should never be in a managed folder of any kind, neither version control like git nor (even worse) managed cloud folders like OneDrive or DropBox, which use primitive diffing and merging systems that can make a horrible mess of files like this.
If you publish to a regular empty folder, ideally in your own Documents directory on your local machine, you shouldn't have these problems.
You already posted exactly the same problem back in January. The solution when we looked into it was this:
The problem here is that you are publishing to a folder managed by version control and the version control system is doing some processing when you publish. Publishing output is temporary files and should never be in a managed folder of any kind, neither version control like git nor (even worse) managed cloud folders like OneDrive or DropBox, which use primitive diffing and merging systems that can make a horrible mess of files like this.
If you publish to a regular empty folder, ideally in your own Documents directory on your local machine, you shouldn't have these problems.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
- Dale Aceron
- Posts: 59
- Joined: Tue May 22, 2018 8:58 pm
Re: Publish Webhelp but no .index.html file
Hi Tim,
Yes I did go back to my post history and remembered that I did.
Guess it was just time for me to publish our Doc again
This time around, I just published and deployed the .htm files without the index.htm
Seems to have worked for us.
Yes I did go back to my post history and remembered that I did.
Guess it was just time for me to publish our Doc again
This time around, I just published and deployed the .htm files without the index.htm
Seems to have worked for us.